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Complaint Management Software

eCasework

Cloud casework software for elected representatives to manage constituents' cases and contacts

About eCasework

eCasework is web-based casework software built for elected representatives. It combines the roles of a notebook, address book, email inbox, diary and filing system in one tool.

Representatives use it to record cases, follow each person's issue and work through problems efficiently.

What eCasework offers

  • Case collection — a single place to log and track constituents' issues.
  • Contact records — an address book of the people involved.
  • Email and diary — messages and appointments kept alongside the case files.
  • Filing — documents stored with the relevant case.
  • Cloud access — hosted online, so cases can be managed from a computer, tablet or smartphone.

Who it works with

Elected representatives and their offices.

Key facts

  • Hosting: cloud-based
  • Devices: computer, tablet and smartphone

Profile written by TrustList from the business's own published information, Oct 2026.

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SaaS (cloud) evidence sent

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