
OMBEA
Complaint Management Software
About OMBEA
Track and manage public reviews about your business
Make sense of every review, understanding trends as they emerge
Understand and improve experience, whether on-site or online, using emails, SMS or QR codes
Ombea @ombea: 3 March 2022, RT @AlternactiveSys: Améliorez l'expérience client / l'engagement de votre personnel en continu grâc
Drive front-line actions on the details that matter to your customers
Raise staff engagement and wellbeing for a more productive workplace
Deliver excellent customer journeys that will keep passengers loyal to your brand
Improve patient engagement for top-class patient-centric healthcare
Raise motivation, engagement and wellbeing across all your campus facilities
Deliver top-notch facilities services by having a birds-eye view of your entire operation
Turn group feedback into actionable insights.
Build a culture that employees applaud and customers admire
Deliver interactive presentations that make you look like a star
Categories & features
- Survey Management
- Online
- Business Hours
- Documentation
- Webinars
- Live Online
- In Person
- Web-Based, Cloud, SaaS
- Feedback Collection
- Pulse Surveys
- Employee Recognition
- Survey/Poll Management
- Issue Tracking
- Quality Assurance Management
- Dashboard
- Self-Appraisals
- Custom Rating Scales
- Feedback Management
- Goal Management
- Multi-Channel Data Collection
- Negative Feedback Management
- Predictive Analytics
- Analytics
- Surveys & Feedback
- Performance Management
- Onboarding
- Self Service Portal
- Reporting/Analytics
Reviews
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