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Top Complaint Management Software for Self Service Portal

5 complaint management software ranked by rating, review volume and listing quality.

Between them, the 5 complaint management software on this page cover customer complaint tracking (4), survey management (4), surveys & feedback (3) and complaint classification (3). 5 of them have written a profile you can read before you get in touch.

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Complaints Pro
Customer Complaint Tracking · Quality Assurance Management · Corrective Actions (CAPA)
Complaints Pro is a customer complaint management platform designed around a single view of the customer.
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eCasework
Customer Complaint Tracking · Feedback Management · Issue Tracking
eCasework is web-based casework software built for elected representatives. It combines the roles of a notebook, address book, email inbox, diary and filing system in one tool.
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C-Desk
Service Level Agreement (SLA) Management · Customer Complaint Tracking · Surveys & Feedback
C-Desk is a service desk and helpdesk application meant for use across a whole organisation rather than only the IT team.
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Cention
Service Level Agreement (SLA) Management · Customer Complaint Tracking · Surveys & Feedback
Cention is customer service software that brings all contact channels into one system.
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OMBEA
Surveys & Feedback · Quality Assurance Management · Feedback Management
OMBEA is an AI-powered experience management (XM) platform for continuous local improvements.
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