CallCenter.com.bd

CallCenter.com.bd is an outsourcing company in Dhaka, Bangladesh, that began in June 2004 from a small rented space. It started as a call centre and has since widened into business process outsourcing and IT services. Its current website emphasises managed IT support, cloud, security and automation.

What CallCenter.com.bd offers

• Call centre services — inbound and outbound calls for business-to-business and consumer clients.
• Help desk and tech support — outsourced support, with CRM integration where needed.
• BPO services — order entry, data processing, virtual assistance, accounting support and telemarketing.
• Managed IT and cloud — setup, backup, disaster recovery and network operations support.
• Security and AI services — cybersecurity consulting, monitoring, chatbots and automation.

Who it works with

The company lists education, insurance, healthcare, travel, real estate, airlines and banking among the industries it has served.

Key facts

• Based in: Dhaka, Bangladesh
• Founded: June 2004
• Other services: media and social media monitoring, QA testing and technical writing