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Call Center Company

Carbon Design

Strategy and creative firm using audience insight and personality-based marketing to reach B2B buyers

Carbon Design cover

About Carbon Design

Carbon Design is a strategy and creative firm that researches buyers and builds marketing around the personality types that drive their decisions. Its founder, Scott Gillum, has written a book challenging the old rules of B2B sales and marketing.

Services

  • Audience insight research: research into buying groups and the personality types that shape purchases.
  • Positioning and messaging: a process that helps clients connect with their audiences and stand out.
  • Personality-based account marketing: an AI-enabled approach that targets people rather than accounts.
  • Creative production: high-quality creative built on the research and strategy work.

Who it serves

Its case studies include brand repositioning for an MSP turned MSaaS provider, and a sales strategy for a net-zero development.

Key facts

  • Founder: Scott Gillum.
  • Team: an average tenure of 16 years.

Profile written by TrustList from the business's own published information, Oct 2026.

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