Call Center Company

Boomerang Marketing Solutions

A South African outsourcing firm running contact centres and back-office processes for client companies

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TrustList summary

Boomerang Marketing Solutions is a business process outsourcing company based in South Africa, which trades as Boomerang SA and Boomerang BPO. It began in Cape Town and now serves clients in several countries. Its work centres on customer experience and contact centre operations.

Products and services

Contact centre services: inbound and outbound handling by voice, text, email and web chat.
Customer acquisition and retention: sales operations and programmes to keep existing customers.
Back-office outsourcing: sourcing and procurement, finance and accounting, compliance and quality management.
HR outsourcing: recruiting, training and staff management on behalf of clients.
Digital transformation: an in-house technology team that supplies analytics and tools for customer service.

Customers and markets

The company began with loyalty and contact centre work for a hospitality group. It has since added clients in telecommunications, retail, e-commerce, insurance and automotive.

Key facts

Based in: Cape Town, South Africa
Founded: 2005
Team: hundreds of full-time employees

Summary written by TrustList from the business's own published information, Oct 2026.

Gallery

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Categories & features

Boomerang Marketing Solutions rankings

Boomerang Marketing Solutions is ranked on 5 TrustList rankings: #5 on 1, #7 on 1, #12 on 1, #16 on 1 and #17 on 1.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Boomerang Marketing Solutions has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Call center company · 5 rankings

On 2 of these it sits behind Blue Equinox, ahead of Bottleneck Distant Assistants.

#5of 38
Sales
It is the only one of the 38 here listing progressive and one of 3 here listing administration.
Its profile: “- Customer acquisition and retention: sales operations and programmes to keep existing customers.”
Of the 38 here, 15 also cover outsourcing and 13 also cover business services; 3 also work in Austin.
Behind Incall Systems Pte Ltd, ahead of CALLITY.
#7of 29
Outsourcing
It is one of 3 here listing customer service and one of 6 here listing partners.
Its profile: “Boomerang Marketing Solutions is a business process outsourcing company based in South Africa, which trades as Boomerang SA and Boomerang BPO.”
Of the 29 here, 12 also cover call center and 9 also cover medical; 2 also work in Dubai.
Behind CallCenter.com.bd, ahead of iCall Services.
#12of 43
Marketing
It is one of 4 here listing financial services and one of 9 here listing outsourcing.
Its profile: “Boomerang Marketing Solutions is a business process outsourcing company based in South Africa, which trades as Boomerang SA and Boomerang BPO.”
Of the 43 here, 12 also cover digital marketing and 8 also cover SEO; 3 also work in Asia and 2 also work in California.
Behind Blue Vase Marketing, ahead of Bullseye Digital Marketing.
#16of 100
Business
It is one of 2 here listing progressive and one of 4 here listing administration.
Its profile: “Boomerang Marketing Solutions is a business process outsourcing company based in South Africa, which trades as Boomerang SA and Boomerang BPO.”
Of the top 83 here, 14 also cover cloud and 13 also cover goals; 3 also work in United States and 2 also work in Michigan.
#17of 79
It
It is one of 2 here listing progressive and one of 3 here listing administration.
Its profile: “It began in Cape Town and now serves clients in several countries.”
Of the top 71 here, 13 also cover security; 2 also work in Chennai and 2 also work in York.