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Call Center Company

Boomerang Marketing Solutions

A South African outsourcing firm running contact centres and back-office processes for client companies

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About Boomerang Marketing Solutions

Boomerang Marketing Solutions is a business process outsourcing company based in South Africa, which trades as Boomerang SA and Boomerang BPO. It began in Cape Town and now serves clients in several countries. Its work centres on customer experience and contact centre operations.

Products and services

  • Contact centre services: inbound and outbound handling by voice, text, email and web chat.
  • Customer acquisition and retention: sales operations and programmes to keep existing customers.
  • Back-office outsourcing: sourcing and procurement, finance and accounting, compliance and quality management.
  • HR outsourcing: recruiting, training and staff management on behalf of clients.
  • Digital transformation: an in-house technology team that supplies analytics and tools for customer service.

Customers and markets

The company began with loyalty and contact centre work for a hospitality group. It has since added clients in telecommunications, retail, e-commerce, insurance and automotive.

Key facts

  • Based in: Cape Town, South Africa
  • Founded: 2005
  • Team: hundreds of full-time employees

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

As of 2026-10-25. Organic ranks only; sponsored placements are never ranks.

What the business tells TrustList

Founded
2005 (21 years) evidence sent

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