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Sectors

Call Center Company

Data Direct Group

Customer experience outsourcing, AI-powered support and contact centre services across the GCC and Middle East

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About Data Direct Group

Data Direct Group is a customer experience and IT services company operating across the GCC. It has served clients since 2002 and works with large and small organisations, in both the private and government sectors.

What Data Direct Group does

Customer engagement outsourcing: call centre and contact centre services, including customer success and IT support.
AI support agents: intelligent AI agents and voice bots that handle customer tasks.
Multilingual CX teams: teams offering services in several languages, including for government bodies.
Document management: outsourced document management work.

Who it serves

Government bodies, automotive brands, telecom operators, and eCommerce and fintech companies across the Middle East.

Key facts

Serving clients since: 2002.
Track record: more than 3,000 projects over two decades.

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Marketing
Outsourcing
CRM
Business
Information Governance
Call Center
Logistics
It
Digital
Driving
Management
Dubai,

Rankings

As of 2026-10-26. Organic ranks only; sponsored placements are never ranks.

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