Contact Automation

For over a decade now, we have been building and hosting customized technology solutions for companies across a wide span of verticals learn more From Interactive Voice Response to Call Routing to Live Agent services, we offer custom-fit solutions guaranteed to increase your business' efficiency and customer service learn more Our Professional Services suite allows our customers to make us their one-stop shop for customized applications and outsourced professional support learn more The services offered by our 24/7 nationwide live agent call centers provide our customers with the ability to receive after-hours calls and top-level customer service at highly competitive rates learn more

Which service is right for you?

At Contact Automation, we offer complete custom solutions for all of your telephony and IVR needs We pride ourselves on our ability to create and deploy world class automated services for nearly any industry By integrating our advanced IVR and live agent services, we can create and host specialized Inbound and Outbound telephony solutions, giving you the reduced cost and improved business efficiency without the need to purchase equipment or pay multiple companies to build and host your application

Save your time and resources with IVR solutions custom-built to the needs of your company and customers

Broadcast your message to 100s or even thousands of people quickly and efficiently, and view analytics in your personal reporting portal

Save time and money capturing the contact information of your leads with our information capture and transcription services

Receive a toll-free/vanity number and have it provisioned and handled without the need for additional phone lines, equipment, or long-term agreement

Optimize your customers' experiences with voices of some of the industry's most regarded and proficient talents

Whether it's making the most of each and every lead or transcribing survey or customer service responses, our skilled transcriptionists and state of the art platform work together to give you the most for your money

Our 24/7 nationwide call centers are committed to providing the highest levels of customer service to companies of all sizes and budgets

Recalls and surveys are among the many areas that our outbound live agents are highly experienced in executing on demand

Our email support team goes hand-in-hand with our IVR and live agents to create 360 degree customer service and support

• 28 Sep Contact Automation at the ERA D2C Convention Contact Automation had the chance to exhibit at the ERA's D2C Conference this September in Las Vegas, Nevada
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Contact Automation at the ERA D2C Convention

Contact Automation had the chance to exhibit at the ERA's D2C Conference this September in Las Vegas, Nevada

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