Call24 Communications

Call24 Communications runs a live telephone answering service from Pleasant Hill, California, and has served businesses in the San Francisco Bay Area since 1976. Its US-based agents cover calls full time, at peak times or after hours.

What Call24 Communications offers

• Live call answering — trained staff answer business calls, 24 hours a day, using scripts built around the client's goals.
• Live chat support — real-time chat for visitors to a client's website.
• Appointment scheduling — online booking of appointments on a client's behalf.
• Order taking — order entry staff help callers place orders.
• Inbound surveys — surveys and marketing carried out over the phone.
• Emergency dispatch — urgent calls routed to the right on-call technician or contact.

Who it works with

Clients range from medical practices and small firms to larger enterprises and companies needing urgent dispatch, mostly across the Bay Area, including Oakland, Berkeley, Walnut Creek, Pleasanton, Fremont and Palo Alto.

Key facts

• Based in: Pleasant Hill, California, United States
• Founded: 1976
• Agents: based in the United States