Hospital Billing Services

Hospital Billing Services is a business process outsourcing provider that handles billing for hospitals and other healthcare organisations. It operates an offshore billing centre and combines that with process improvement carried out onshore.

The company positions itself as an extension of the client's own team, designing its processes around each provider's needs.

What Hospital Billing Services offers

• Hospital billing and collections — submitting claims and following up on payment.
• Medical billing — claims preparation for medical practices.
• Medical transcription — converting dictated notes to text.
• Claim adjudication — processing and checking claims.
• Call centre and financial services — wider back-office support.

Who it works with

Healthcare providers that want to outsource billing and compliance work, including those dealing with uninsured patients, as covered in the articles on its site.

Key facts

• Delivery model: offshore centre with onshore process optimisation
• Sector: healthcare business process outsourcing