BusComm Incorporated - BPO Service Company
BusComm Incorporated
Roy Kenny, BusComm Operations Manager, passed away on Wednesday, November 23, 2022 at the age of 55 after a long and courageous battle with cancer
Roy began his career with BusComm on September 14, 1987 just two days after his 20th birthday In his long and storied career at BusComm, Roy has worked with or supported nearly every BusComm client and was an expert on all the solutions that BusComm offers
Roy started as a technician working on Sony desktop and handheld recording devices In the 90's, Roy's duties also included support of our voicemail, call recording and auto-attendant solutions With the advent of digital dictation, transcription and speech recognition, Roy's focus turned to supporting our healthcare clients
In April 2012, Roy transitioned away from a support role and became Project Manager In October 2017, Roy was tapped to become Operations Manager Those that knew him were not surprised to hear that he didn't want to manage people But, in true Roy fashion, he took on the job and over the last six years successfully managed the department and even the people
Roy had a deep, booming voice, an infectious laugh, a caring heart and a giving spirit He has left a void that will be hard to fill but has left us all with wonderful memories and an example of how to live life to the fullest
Roy is survived by his wife, Marlene, six children, sixteen grandchildren, his mother, father, sister, maternal grandmother and a host of other family and friends
Since March 1972, BusComm Incorporated's expertise in communications solutions has grown and evolved as we continually sought answers to our customers' needs Today, BusComm Incorporated provides solutions in Artificial Intelligence, Workforce Engagement, Enterprise and 9-1-1 Call Recording, Custodial Interview Recording, Digital Court Recording, Digital Dictation and Medical Transcription and Speech Recognition; all leading-edge business communication technologies At BusComm Incorporated, as Innovators in Business Communications, we continue to push the envelope of new technology providing reliable systems and responsive support
In March of 1972, Robert Moldthan started BusComm Incorporated as a Sony Corporation Business Products dealer BusComm was created as an independent company providing sales and service for Sony's line of analog (standard cassette-based) dictation equipment During our first ten years in business, BusComm provided dictation and recording solutions to Healthcare, Public Safety, Federal, State and Local Courts, and General Business
In 1983, John Moldthan purchased BusComm Incorporated as the world of technology evolved with the advent of PCs and client/server computer systems
BusComm also evolved with the changes in the world of technology, motivated by the changing needs of our clients
Our byline became "Innovators in Business Communications" as we entered the world of digital communications Today, we offer our clients leading-edge solutions such as Artificial Intelligence, Workforce Engagement, Enterprise and 9-1-1 Call Recording, Custodial Interview Recording, Digital Court Recording, Digital Dictation, Medical Transcription, and Speech Recognition
Most of our clients consider our solutions mission-critical to their organizations At BusComm, mission-critical solutions mean mission-critical support BusComm has historically differentiated itself from its competitors through delivering outstanding service and support As surveyed, our clients consistently rate our Operations & Support Staff performance as "exceeds expectations " Please explore our website to learn more about what we can do for you and your organization or call us for additional details
BusComm’s mission is to enhance our customers’ ability to communicate by providing leading-edge information management solutions and high-quality technical support We accomplish this with a team of skilled and motivated employees that are committed to satisfying the needs of our customers – ensuring a sustainable and profitable organization
Sales professionals who understand the challenges you experience and can recommend solutions, not just hardware
Certified training and support professionals who provide thorough training for your staff and are available 24 hours a day, 7 days a week
We’re there when you need us
Since March 1972, BusComm Incorporated’s expertise in business communication applications has grown and evolved as we have provided unique solutions to match our customers’ needs; not only has technology advanced dramatically, but our customers’ needs have changed as well At BusComm, Innovators in Business Communications, we maximize our customers’ potential by matching emerging technology, reliable systems, and responsive service to their changing needs
Today we are providing digital voice and information management solutions for customers with various needs, such as Artificial Intelligence, Workforce Engagement, Enterprise and 9-1-1 Call Recording, Custodial Interview Recording, Digital Court Recording, Digital Dictation and Medical Transcription and Speech Recognition and more Our clientele has grown tremendously as we continue to provide you, our customer, with state-of-the-art business communication solutions and support
BusComm Incorporated is a certified dealer for all the solutions we sell We have the capability of delivering upgrades and enhancements as they become available or as your further needs require them BusComm provides full service and support – to include sale, installation, training, and 24-hour response/support
Toll-Free: (800) 283 -7755 2025 Craigshire Road, Suite 110 St Louis, MO 63146 We provide solutions in Artificial Intelligence, Workforce Engagement, Enterprise and 9-1-1 Call Recording, Custodial Interview Recording, Digital Court Recording, Digital Dictation and Medical Transcription and Speech Recognition; all leading-edge business communication technologies
