BPO Latam

BPO Latam places dedicated virtual employees from Latin America with companies, mainly in the United States. Staff are bilingual and college educated, and they work in the client's time zone. The firm recruits candidates, the client picks one, and the client then manages that person day to day.

What BPO Latam offers

• Finance and accounting: virtual staff for accounting and finance tasks.
• Procurement and supply chain: support for purchasing and supply work.
• Human resources: HR administration by a remote employee.
• Marketing and customer service: customer support and marketing help.
• Content and web work: content writing for media and ecommerce, plus website design and development.

Clients

The service is aimed at companies that would otherwise hire a US-based employee and want a remote worker in the same time zone.

Key facts

• Talent source: Latin America
• Staff profile: bilingual and college educated
• Process: proposal, recruitment, client selection, client management