Products · category

Top Complaint Management Software for Business Hours

9 complaint management software ranked by rating, review volume and listing quality.

Between them, the 9 complaint management software on this page cover customer complaint tracking (8), feedback management (8), issue tracking (8) and complaint classification (7). 8 of them have written a profile you can read before you get in touch.

Filter by fitbudget, engagement, size and more

AssurX Complaint Management
Customer Complaint Tracking · Quality Assurance Management · Corrective Actions (CAPA)
The AssurX Complaint Management solution automates management of the entire complaint lifecycle.
Write a review
TurnFriendly
Customer Complaint Tracking · Quality Assurance Management · Corrective Actions (CAPA)
TurnFriendly helps your customer service teams to handle requests as well as feedback and complaints professionally. Industry-specific software platforms are individually in
Write a review
Biggrey Relations
Customer Complaint Tracking · Self Service Portal · Complaint Classification
)Value Added TaxThe Value Added Tax (VAT) is a consumption tax applied in the European Union (EU) to all goods and services Who has to pay VAT?
Write a review
OMBEA
Self Service Portal · Quality Assurance Management · Surveys & Feedback
Understand and improve experience at physical touchpoints such as in your stores or at your offices, using feedback terminals Understand and improve experience at online…
Write a review
Caresmart
Customer Complaint Tracking · Self Service Portal · Quality Assurance Management
Write a review
Complaints Pro
Customer Complaint Tracking · Self Service Portal · Quality Assurance Management
Complaints Pro was designed from ground up to provide a unified voice the customer platform that spans all the channels / touch points and provides a single set of business rules…
Write a review
eCasework
Customer Complaint Tracking · Self Service Portal · Feedback Management
eCasework is the all-in-one solution for elected representatives.
Write a review
Workpro Complaints Management System
Customer Complaint Tracking · Quality Assurance Management · Corrective Actions (CAPA)
Workpro complaints management software improves complaints handling and reporting - while reducing costs and risks.
Write a review
Cention
Customer Complaint Tracking · Self Service Portal · Surveys & Feedback
get a full 360 view of all your customers communication, including complete history have chat bots working side by side with your agents with seamless transfers and full history…
Write a review

For vendors

Want to see your product here?

The order is earned: ratings, verified reviews and listing quality decide it, and nobody can pay to move up. There are two ways to stand out, and each one says what it is.

Not on TrustList yet? Add your product or claim its listing, free.

Get vetted

Free

We check your registration, your website and your clients
Approved listings show the Verified badge here and on their profile
It earns a rank number and counts towards the TrustList Score; renewed yearly

Apply for vetting How vetting works

Sponsor this ranking

Paid · always labelled

A Sponsored card above the ranked list, up to three per ranking
Marked Sponsored, and it never changes the order
Booked by the month; cancel any time

Sponsor this ranking See prices

Same subject

More complaint management software rankings

Every other way we rank complaint management software — by what they do and where they are.

All 18 rankings

Articles

Latest insights

The newest guides and analysis from TrustList Insights.

All articles

Artificial Intelligence News

19 Sept 2026 · TrustList Editorial

What makes a token expensive, and why it is not the model's size

Our own research, from a board of 101 AI models priced one vendor page at a time: of the 23 that publish a per-token rate, 22 charge a…

Artificial Intelligence News

18 Sept 2026 · TrustList Editorial

Small models are winning the argument and losing the evidence

Our board carries 99 models and 30 benchmarks. Of September's 25 releases, 8 carry a comparable score and 17 do not — and the 17 are mostly…

Artificial Intelligence News

18 Sept 2026 · TrustList Editorial

Seven of this week's fourteen launches sell to the agent, not the person

Of fourteen business launches on 16 and 17 September, seven are sold to somebody building or running AI agents — and only three of the…

Browse

More categories

Jump to another ranked category.

All categories

Keep exploring

More on TrustList

Everything here links back to the same verified catalogue. Pick your next stop.