Skip to content
TrustList
Tidio logo
Live Chat Software

Tidio

Live chat, chatbot and ticketing platform with an AI agent, aimed at small and medium online businesses

Write a review
  • Complaint Monitoring
  • 24/7 (Live Rep)
  • Online
  • Business Hours
  • +17 more
Visit WebsiteGet a quoteWrite a Review
Own this listing? Claim it
Tidio cover

About Tidio

Tidio is a customer service platform that combines live chat, chatbots and ticketing. It is mainly used by small and medium businesses, particularly online shops, to answer customers and turn website visits into sales.

What Tidio offers

  • Live chat — real-time conversations with shoppers.
  • Lyro AI agent — answers repetitive questions about orders and products using store data.
  • Chatbots and Sales Flows — automated conversations opened at chosen moments to prompt purchases.
  • Help Desk — one inbox for chat, email, WhatsApp and social messages.
  • Ticketing and analytics — handling of support requests and monitoring of team performance.
  • Integrations — links to ecommerce platforms such as Shopify and WooCommerce.

Who it works with

Online businesses and small and medium companies, with a large customer base across the world.

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

As of 2026-10-05. Organic ranks only; sponsored placements are never ranks.

What the business tells TrustList

Stability: major incidents
0 incidents measured

Request a demo or quote from Tidio

Protected by reCAPTCHA — Google Privacy Policy and Terms apply.

By sending, you agree we may share your request and contact details with the provider once you confirm your email.

Reviews

Write the first review of Tidio

Used it? Your experience helps other buyers decide.

Write a review

Questions & answers

No questions yet. Be the first to ask about Tidio.

Tidio alternatives

Similar listings buyers compare against this one.

Compare side by side
Botsplash logo

Botsplash

Customer engagement platform bringing texts, chat and voice into one dashboard for mortgage, insurance and auto teams

Customerly logo

Customerly

Customer service software combining live chat, email, surveys and marketing automation in one dashboard

Zoho SalesIQ logo

Zoho SalesIQ

Live chat and visitor analytics platform for marketing, sales and support teams on websites and mobile apps

tawk.to logo

tawk.to

Live chat and customer communication platform with ticketing, CRM and knowledge base

tawk.to logo

tawk.to

Live chat, ticketing and CRM platform that lets small businesses talk to website visitors

Keep exploring

More on TrustList

Everything here links back to the same verified catalogue. Pick your next stop.