About Deskpro

Host your data locally with On-Premise and have the option to export your full database Deploying your self-hosted helpdesk on your own server infrastructure gives you complete control

Use Deskpro your way

Deskpro is highly customizable and diverse to easily fit any organization's specific needs and improve communication with their varied end users, whether internal or external

Supercharge your customer service

Deliver personal customer support experiences across every channel with software that scales with you

Empower your internal team

Manage employee requests with an internal helpdesk that simplifies and centralizes support requests

Help users help themselves

Create, publish and manage 24/7 self-service content from one intuitive interface

FOR SALES & CRM

Develop your leads and close more sales

Nurture customer relationships with a CRM ticketing system that automates personalized communications

Provide the best support across every channel

Centralize your customer conversations with a helpdesk that captures every message and stores them in a shared inbox, bringing your team together for harmonious support

MORE THAN JUST A HELPDESK

Extend your support with powerful features

Your team can provide incredible support when armed with the tools to succeed Choose a helpdesk that makes collaborating and organizing support simple

All the tools your team needs to resolve any issue Boost efficiency by reducing repetitive tasks through powerful automations

Our built-in and custom stats will help you to make data-driven decisions that improve your team's support

Gather feedback directly from your users, and track your performance to build the support system of your customer’s dreams

Provide amazing support with 24/7 self-service Help Center software to make finding the answer easier for your customers

Instantly communicate with customers via fully-integrated live chat with more functionality than leading standalone chat solutions

Create a helpdesk that is entirely your own; with endless customization capabilities, you can develop a platform that fits your business

There's an app for that

Connect the apps you use every day to boost efficiency across your organization Deskpro offers thousands of bespoke apps and integrates with even more through Zapier