Top BPO Service Companies for Call Centre

Between them, the 14 BPO service companies on this page cover customer service (3), retail (3), security (3) and call center (2). 14 of them have written a profile you can read before you get in touch.

1. =1

   

   Extend Communications

   Also in Canada

   Extend Communications runs an inbound call centre and answering service from Ontario, Canada.

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   Why #1 (shared): In business 60+ years, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

2. =1

   

   Answer Services

   Also in New Zealand

   Answer Services, known as Answers, is a New Zealand call centre that has handled calls for businesses for more than 60 years.

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   Why #1 (shared): In business 60+ years, as stated on its own website, read 28 Sept 2026

   Not yet on record: client reviews, vetting.

3. 3

   

   FMI Field Management Ireland

   Customer Service · Also in Dublin

   Irish field marketing, distribution and contact centre firm working for consumer goods, drinks, utilities and telecoms brands

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   Why #3: Founded 1995, as stated on its own website, read 29 Sept 2026

   Not yet on record: client reviews, vetting.

4. 4

   

   Euroanswer

   Outsourcing · Also in Bucharest

   Multilingual customer service and IT support outsourcer running delivery centres in Romania, North Macedonia and Uzbekistan

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   Why #4: In business 20+ years · Boutique, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

5. =5

   

   Cygnet Call Centre

   Internet

   Cygnet Call Centre is a UK business-to-business provider that answers and handles calls for other companies, letting them cover the phones around the clock without hiring more…

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   Why #5 (shared): ISO 9001, as stated on its own website, read 28 Sept 2026

   Not yet on record: client reviews, vetting.

6. =5

   

   Aquarius

   Retail

   Outsourced call centre handling reception, customer service, out-of-hours calls and bookings for businesses around the clock

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   Why #5 (shared): Client numbers stated on its own website, as stated on its own website, read 28 Sept 2026

   Not yet on record: client reviews, vetting.

7. Also listed, not yet ranked. We hold nothing checkable on these yet that ranks them here: no client review, vetting, award, expert review, or fact stated on their own website (and on a place ranking, where they are based). They follow in order of their TrustList Score. How TrustList ranks · Get vetted, free
8. –

   

   Answer Net

   Customer Service · Administration · Also in Toronto

   Answer Net is the Canadian arm of AnswerNet, a contact centre outsourcing company that combines people and technology for inbound, outbound, automated and AI-driven services.

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9. –

   

   BCC Telemarketing

   BCC Telemarketing runs a UK call centre that manages telephone sales and customer contact for brand-name clients.

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10. –

    

    Call Handling

    Retail · Phone-Based · Internet

    Call Handling is a UK company that supplies cloud contact centre software, sold as its Virtual Contact Centre (VCC).

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11. –

    

    CX Skills

    Customer Service · Retail · Phone-Based · Also in Asia and Europe

    CX Skills runs training courses for customer service staff, call and contact centres, and customer experience teams.

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12. –

    

    DBS Mintek Pvt. Ltd

    Call Center · Security · Administration · Also in Pune

    DBS Mintek Pvt. Ltd runs international call centre operations from Mumbai and Pune in India.

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13. –

    

    Go4 Customer

    Security · Outsourcing

    Go4 Customer is an outsourced call centre and business process outsourcing provider.

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14. –

    

    IO Solutions Call Centre

    Call Center · Also in Charlottetown

    IO Solutions Call Centre is a customer experience outsourcing company that runs contact centres in Canada and Morocco.

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15. –

    

    JT Call Centre

    Security · Also in Africa

    JT Call Centre is an outsourced contact centre in South Africa handling both inbound and outbound calls.

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