Top Text Mining Software for Sentiment Analysis

Between them, the 13 text mining software on this page cover text analysis (12), topic clustering (11), language detection (9) and taxonomy classification (9). 13 of them have written a profile you can read before you get in touch.

1. 1

   

   DeepOpinion Studio

   Text Analysis · Topic Clustering

   DeepOpinion Studio is a language-analysis tool built on the company's AutoNLU framework. It finds the topics people raise in text and the sentiment attached to each one.

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   Why #1: 1 major incident in 90 days (status page) · ISO 27001 · GDPR compliant, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

2. 2

   

   Akio.CX

   Graphical Data Presentation · Alerts / Escalation · Text Analysis

   Akio.CX is a customer service platform made by the French software publisher AKIO, which has focused on customer experience since 1998.

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   Why #2: Launched 1998 · ISO 27001, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

3. 3

   

   MonkeyLearn

   Graphical Data Presentation · Text Analysis · Topic Clustering

   MonkeyLearn is an artificial intelligence platform for analysing text.

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   Why #3: SOC 2 Type II, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

4. Also listed, not yet ranked. We hold nothing checkable on these yet that ranks them here: no client review, vetting, award, expert review, or fact stated on their own website (and on a place ranking, where they are based). They follow in order of their TrustList Score. How TrustList ranks · Get vetted, free
5. –

   

   DiscoverText

   Graphical Data Presentation · Text Analysis · Topic Clustering

   DiscoverText is a web-based system for analysing text collaboratively.

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6. –

   

   Conveyapi

   Text Analysis

   Conveyapi is listed here for the platform described as Conversus.AI, a machine learning service for analysing text from social media and customer feedback.

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7. –

   

   Customer Support Tickets Analytics

   Graphical Data Presentation · Alerts / Escalation · Text Analysis

   Customer Support Tickets Analytics is the product description for Cx MOMENTS, a tool used by customer support managers.

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8. –

   

   Etuma

   Graphical Data Presentation · Text Analysis · Topic Clustering

   Etuma is a text analysis service for open-ended feedback. Its feedback tool, known as EFC, picks out the topics in each comment and the sentiment attached to them, using language…

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9. –

   

   Kapiche

   Graphical Data Presentation · Text Analysis · Topic Clustering

   Kapiche is a software platform that analyses what customers write and say.

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10. –

    

    Cauliflower

    Graphical Data Presentation · Text Analysis · Topic Clustering

    Cauliflower is a software platform for market research teams, built by a small team in Hamburg, Germany.

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11. –

    

    AlchemyLanguage

    Text Analysis · Language Detection · Taxonomy Classification

    AlchemyLanguage is a text analysis system that IBM offers to companies.

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12. –

    

    Amenity Analytics

    Text Analysis · Topic Clustering

    Amenity Analytics is a natural language processing service that pulls insight from financial and business text. Its website now says the company has become Symphony Analytics.

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13. –

    

    SAS Text Miner

    Topic Clustering · Language Detection · Taxonomy Classification

    SAS Text Miner is a text mining product from SAS, an analytics and AI software company. It turns unstructured documents into material that can be analysed alongside other data.

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14. –

    

    WordStat

    Graphical Data Presentation · Text Analysis · Topic Clustering

    WordStat is a text analytics program that helps researchers and organisations work through very large volumes of written material.

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