MonkeyLearn - Text Mining Software
MonkeyLearn Create new value from your data
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Introduction

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  • SolutionsNPS AnalysisReview AnalysisCSAT AnalysisSupport AnalysisSurvey AnalysisVoC AnalysisSupport Ticket Routing
  • FeaturesHow it WorksText ClassifiersText ExtractorsIntegrations MonkeyLearn makes it simple to clean, label and visualize customer feedback — all in one place Powered by cutting edge Artificial Intelligence

Powering the world’s most data-driven companies

Instant Data Visualizations & Detailed Insights

All-in-one text analysis and data visualization studio Gain instant insights when you run an analysis on your data *MonkeyLearn is an AI platform that allows you analyze text with Machine Learning to automate business workflows and save hours of manual data processing. Customers like Clearbit, Segment and Drift use MonkeyLearn to classify and extract actionable data from raw texts like emails, chats, web pages, documents, tweets and more! MonkeyLearn can be easily integrated via integrations like Google Sheets,.

description

  • Dig deeper into your data with greater granularity
  • Create custom charts and visualizations in a blazing fast experience
  • Combine and filter by multiple data inputs, including dates and custom fields

Pre-built & Custom Machine Learning Models

Use ready-made machine learning models, or build and train your own – code free

  • Choose from a range of pre-trained classifiers and extractors for a quick start
  • Easily build topic classifiers, sentiment analysis, entity extractors, and more
  • Import your dataset, define custom tags, and train your models in a simple UI

Simplify Text Analytics with Business Templates

Discover our templates, tailored for different business scenarios and equipped with pre-made text analysis models and dashboards

  • Simply, upload data
  • Run the analysis
  • Get actionable insights instantly visualized
  • Choose a template that best matches your data type and the problem you’d like to solve
  • Easily connect to your apps and BI tools using native integrations, SQL connection or API

Strengthen Promoters Convert Passives and Detractors

Turn reviews into business improvements and increase your ratings

Find weak links in products and business processes Strengthen them

Increase support team efficiencies Reduce costs

Mine customer voices in survey responses Find deeper conclusions

Become customer-centric Act based on accurate analyses of feedback

Associate Director, Innovation and Brand Experience @ Freshly

“Being able to look at feedback in one central location has been huge for us, [

] MonkeyLearn essentially allowed me to analyze data without bothering our data team ”

Operations Analyst & Client Services @ MoxiWorks

“MonkeyLearn has streamlined our ticket routing processes, as well as given us newfound control over creating custom ticket responses to high-impact issues ”

Director of Web Services @ Golden Proportions

“I was alarmed to see some of the assumptions I made were wrong MonkeyLearn’s dashboard helped me understand what was happening at a more granular level ”

Software Engineer @ Garmentory

“With all MonkeyLearn changes, they [site moderators] have already cut down a third of their time… It was such a quick turnaround it was refreshing ”

Start analyzing your feedback today!

Book a free demo with our experts

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Skills and Features

Business Hours

TaggingTaxonomy ClassificationDeep learningTopic ClusteringSentiment AnalysisWeb-Based, Cloud, SaaSProcess/Workflow AutomationLive OnlinePredictive AnalyticsWebinarsDocumentationFor SalesMulti-LanguageOnlinePredictive ModelingText AnalysisSelf-service AnalyticsBoolean QueriesDocument FilteringGraphical Data PresentationLanguage DetectionSummarization
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