About Customer Support Tickets Analytics

Cx MOMENTS is used by Customer Support Managers to automatically find and trend customer issues in their helpdesk customer support tickets. Cx MOMENTS connects to Zendesk, Freshdesk, Salesforce and Intercom, and detects the topics and problems that regularly crop up in customer support conversations.

Our Natural Language Processing and AI help you gain valuable insights from all support tickets in your helpdesk.

Categories & features

Trust Score

8/ 100

Trust Score: New

An earned signal from verification, reviews, awards, transparency and engagement — the vendor can't buy it.

Verification

0/100 · 20%

Reviews

0/100 · 30%

Awards

0/100 · 15%

Transparency

42/100 · 20%

Engagement

0/100 · 15%

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Recommendations

Coming soon

Complaints

Coming soon

Updated 8/11/2026

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