Top Text Mining Software for Topic Clustering

Between them, the 12 text mining software on this page cover sentiment analysis (11), text analysis (11), graphical data presentation (8) and document filtering (8). 12 of them have written a profile you can read before you get in touch.

1. 1

   

   DeepOpinion Studio

   Sentiment Analysis · Text Analysis

   DeepOpinion Studio is a language-analysis tool built on the company's AutoNLU framework. It finds the topics people raise in text and the sentiment attached to each one.

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   Why #1: 1 major incident in 90 days (status page) · ISO 27001 · GDPR compliant, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

2. 2

   

   Akio.CX

   Graphical Data Presentation · Alerts / Escalation · Sentiment Analysis

   From AKIO, a French software publisher dedicated to customer experience since 1998, comes Akio.CX, an omnichannel contact centre platform.

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   Why #2: Launched 1998 · ISO 27001, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

3. 3

   

   MonkeyLearn

   Graphical Data Presentation · Sentiment Analysis · Text Analysis

   MonkeyLearn is an artificial intelligence platform for analysing text.

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   Why #3: SOC 2 Type II, as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

4. Also listed, not yet ranked. We hold nothing checkable on these yet that ranks them here: no client review, vetting, award, expert review, or fact stated on their own website (and on a place ranking, where they are based). They follow in order of their TrustList Score. How TrustList ranks · Get vetted, free
5. –

   

   DiscoverText

   Graphical Data Presentation · Sentiment Analysis · Text Analysis

   Collaborative text analytics for researchers, companies and governments DiscoverText is a web-based system from Texifter for analyzing large collections of text as a team.

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6. –

   

   uCrawler

   Text Analysis · Document Filtering · Document Extraction

   uCrawler gathers news automatically using AI-based methods. It serves mobile app developers who want themed news inside their own app, and website owners who want fresh news to add…

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7. –

   

   Customer Support Tickets Analytics

   Graphical Data Presentation · Alerts / Escalation · Sentiment Analysis

   The listing called Customer Support Tickets Analytics refers to Cx MOMENTS, which customer support managers use.

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8. –

   

   Etuma

   Graphical Data Presentation · Sentiment Analysis · Text Analysis

   Etuma is a text analysis service that turns open-ended customer and employee feedback into consistent, actionable information.

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9. –

   

   Kapiche

   Graphical Data Presentation · Sentiment Analysis · Text Analysis

   Survey scores tell a company how customers rate it, but not why.

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    Cauliflower

    Graphical Data Presentation · Sentiment Analysis · Text Analysis

    Cauliflower is a research platform that the company describes as an operating system for modern market research.

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    Amenity Analytics

    Sentiment Analysis · Text Analysis

    Amenity Analytics is a natural language processing service that pulls insight from financial and business text. Its website now says the company has become Symphony Analytics.

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    SAS Text Miner

    Sentiment Analysis · Document Filtering · Language Detection

    Documents that arrive as free text can be examined with SAS Text Miner, a text mining system from SAS.

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13. –

    

    WordStat

    Graphical Data Presentation · Sentiment Analysis · Text Analysis

    WordStat is software from Provalis Research for analysing very large amounts of written material, such as customer surveys, political speeches, academic papers, emails and Twitter…

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