Top Complaint Management Software for Customer Complaint Tracking

Between them, the 9 complaint management software on this page cover feedback management (8), complaint classification (8), issue tracking (8) and routing (8). 8 of them have written a profile you can read before you get in touch.

1. 1

   

   AssurX Complaint Management

   Corrective Actions (CAPA) · Quality Assurance Management · Feedback Management

   The AssurX Complaint Management solution automates management of the entire complaint lifecycle.

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2. 2

   

   TurnFriendly

   Corrective Actions (CAPA) · Quality Assurance Management · Feedback Management

   TurnFriendly helps your customer service teams to handle requests as well as feedback and complaints professionally. Industry-specific software platforms are individually in

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3. 3

   

   Biggrey Relations

   Self Service Portal · Complaint Classification · Case Management

   )Value Added TaxThe Value Added Tax (VAT) is a consumption tax applied in the European Union (EU) to all goods and services Who has to pay VAT?

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4. 4

   

   Caresmart

   Self Service Portal · Corrective Actions (CAPA) · Quality Assurance Management

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5. 5

   

   Complaints Pro

   Self Service Portal · Corrective Actions (CAPA) · Quality Assurance Management

   Complaints Pro was designed from ground up to provide a unified voice the customer platform that spans all the channels / touch points and provides a single set of business rules…

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6. 6

   

   eCasework

   Self Service Portal · Feedback Management · Issue Tracking

   eCasework is the all-in-one solution for elected representatives.

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7. 7

   

   C-Desk

   Service Level Agreement (SLA) Management · Self Service Portal · Corrective Actions (CAPA)

   Free service desk / Helpdesk application with lots of other features for whole organisation. 1.

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8. 8

   

   Workpro Complaints Management System

   Corrective Actions (CAPA) · Quality Assurance Management · Social Media Monitoring

   Workpro complaints management software improves complaints handling and reporting - while reducing costs and risks.

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9. 9

   

   Cention

   Service Level Agreement (SLA) Management · Self Service Portal · Surveys & Feedback

   get a full 360 view of all your customers communication, including complete history have chat bots working side by side with your agents with seamless transfers and full history…

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