Top BPO Service Companies in the UK

Between them, the 66 best-ranked of these 67 BPO service companies cover IT services (12), web development (11), web design (11) and eCommerce (11). They also list work in London and Manchester. 66 of them have written a profile you can read before you get in touch.

1. =25

   

   Cygnet Call Centre

   Call Centre · Internet

   Cygnet Call Centre is a UK business-to-business provider that answers and handles calls for other companies, letting them cover the phones around the clock without hiring more…

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   Why #25 (shared): Based in UK · ISO 9001, as stated on its own website, read 28 Sept 2026

   Not yet on record: client reviews, vetting.

2. =25

   

   Catalyst Marketing Agency

   Consumer Products & Services · Financial Services · Information Technology

   Catalyst Marketing Agency is a digital marketing firm in Birmingham that works with small and medium-sized businesses.

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   Why #25 (shared): Based in Birmingham, United Kingdom · HubSpot partner, as stated on its own website, read 28 Sept 2026

   Not yet on record: client reviews, vetting.

3. Also listed, not yet ranked. We hold nothing checkable on these yet that ranks them here: no client review, vetting, award, expert review, or fact stated on their own website (and on a place ranking, where they are based). They follow in order of their TrustList Score. How TrustList ranks · Get vetted, free
4. –

   

   Quantanite

   IT Services · Web Development · Web Design

   Quantanite is a global professional services company working in business process automation and offshoring.

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   On record: Founded 2014 · Team of 700+ · Client numbers stated on its own website, as stated on its own website, read 5 Oct 2026

5. –

   

   The DDC Group

   IT Services · Web Development · Web Design

   Business process outsourcing and AI-enabled operations provider for logistics, energy, retail, banking, insurance and healthcare

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   On record: Founded 1989 · Team of 5,000+, as stated on its own website, read 5 Oct 2026

6. –

   

   Liberata

   IT Services · Web Design · iOS App

   Liberata is a UK business process services company that runs finance, payroll, customer contact and debt recovery work on behalf of organisations. It was established in 1975.

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   On record: Founded 1975, as stated on its own website, read 5 Oct 2026

7. –

   

   FMP Global

   IT Services · Web Development · Web Design

   FMP Global provides outsourced payroll and HR services to employers in the UK and abroad.

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   On record: In business 40+ years, as stated on its own website, read 5 Oct 2026

8. –

   

   Jensen Kobain Solutions

   IT Services · Web Development · Web Design

   Jensen Kobain Solutions started in 2013 as a healthcare consultancy and has since grown into an outsourcing provider for the UK and USA.

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   On record: Founded 2013, as stated on its own website, read 5 Oct 2026

9. –

   

   Parseq

   IT Services · Web Development · Web Design

   UK business process outsourcing firm handling documents, finance, payroll and payments for large organisations and growing companies

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   On record: Based in United Kingdom · Team of 2,000+, as stated on its own website, read 5 Oct 2026

10. –

    

    Webhelp

    IT Outsourcing · Outsourcing · CRM

    Webhelp is an outsourcing company that supports brands with customer experience services and related business operations.

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    On record: Team of 50,000+, as stated on its own website, read 6 Oct 2026

11. –

    

    AB Marketing

    Lead Generation

    Kent-based B2B lead generation agency offering telemarketing, appointment setting, data cleansing and outsourced sales reps

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    On record: Based in Kent, England

12. –

    

    Absolute VA

    Absolute VA is a virtual assistant service based in and around London, run by Kirsty Bucknell.

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    On record: Based in London, England

13. –

    

    Answering Service London

    Outsourcing · Cloud · Also in London

    Answering Service London provides telephone receptionists based in London who answer calls in a client's company name.

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    On record: Based in London, United Kingdom

14. –

    

    BCC Telemarketing

    Call Centre

    BCC Telemarketing runs a UK call centre that manages telephone sales and customer contact for brand-name clients.

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    On record: Based in United Kingdom

15. –

    

    Blink Virtual Services Ltd

    Blink Virtual Services Ltd supplies virtual assistant support to businesses from Newcastle-under-Lyme in Staffordshire, England.

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    On record: Based in Newcastle-under-Lyme, Staffordshire

16. –

    

    Call Center

    Call Center · Customer Support · Outsourcing · Also in Dhaka, Bangladesh and Dhaka

    Call Center is a UK phone answering business that picks up calls for companies and busy professionals so that no enquiry goes unanswered.

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    On record: Based in United Kingdom

17. –

    

    Call Handling

    Call Centre · Retail · Cloud

    Call Handling is a UK company that supplies cloud contact centre software, sold as its Virtual Contact Centre (VCC).

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    On record: Based in United Kingdom

18. –

    

    Calltronics

    Calltronics provides outsourced call centre and BPO services through offices in several countries.

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    On record: Office in United Kingdom

19. –

    

    Carrot Power

    Lead Generation · simple · Insurance

    Carrot Power is a UK online marketing company that manages paid search, search engine optimisation and lead generation for businesses of any size and sector.

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    On record: Based in UK

20. –

    

    Connect

    Connect, trading as Connect Studio, handles first-contact enquiries for care providers in the UK.

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    On record: Based in UK

21. –

    

    Connect Communications

    Customer Service · Android · Outsourcing · Also in Edinburgh and England

    Connect Communications provides telephone answering from its own inbound call centre in the UK.

    Write a review

    On record: Based in UK

22. –

    

    Construction Marketing Experts

    Construction Marketing Experts, often shortened to CME, is a marketing consultancy that works only with firms in the built environment.

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    On record: Based in London and the Midlands, UK

23. –

    

    Contact Systems

    simple · Cloud · Responsive

    Contact Systems, which now trades as Make.Contact, supplies and supports business telephony and contact centre technology.

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    On record: Based in Manchester

24. –

    

    Crescent

    simple · Partnership · Scheduling

    UK virtual assistant and outsourced business support firm handling admin, bookkeeping, HR and social media for small businesses

    Write a review

    On record: Based in United Kingdom

25. –

    

    Curral

    Advertising & Marketing · B2B Lead Generation · Financial Services

    Curral is an outsourced sales development agency headquartered in the City of London.

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    On record: Based in London, with teams in Dubai and Miami

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