23 Oct 2026 · TrustList Editorial
Cognizant agrees to buy DyFlex, an Australian SAP partner of 300 staff
The deal adds an SAP Platinum Partner with offices across Australia and New Zealand and delivery in the Philippines. It is expected to…
6 of 11 BPO service companies ranked on evidence in the Q4 2026 edition.
Between them, the 11 BPO service companies on this page cover cloud (3), cybersecurity (2), security (2) and automation (2). 11 of them have written a profile you can read before you get in touch.
TrustList ranking
Q4 2026 edition
6 of 11 BPO service companies ranked on evidence held on 12 October 2026: client reviews, vetting, awards and facts each business states on its own website, which we read and date. Nobody pays to be placed.
Positions are fixed for the quarter; the next edition is due in January 2027.

Creative · Also in Wellington
GoodSense Marketing is an ethical marketing and communications business that focuses on sustainability.
Why #1: Based in Auckland, Christchurch, Wellington and Melbourne, plus online · Founded 2010 · professional accreditation, as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.

Cloud · Cybersecurity · Security
Kordia designs, builds and maintains critical networks in New Zealand and has done so for more than 60 years.
Why #2 (shared): Based in New Zealand · In business 60+ years, as stated on its own website, read 28 Sept 2026
Not yet on record: client reviews, vetting.

Answer Services, known as Answers, is a New Zealand call centre that has handled calls for businesses for more than 60 years.
Why #2 (shared): Based in New Zealand · In business 60+ years, as stated on its own website, read 28 Sept 2026
Not yet on record: client reviews, vetting.
Automation · Also in Auckland
Ecom is a New Zealand information management services company, in business since 1997.
Why #4: Based in New Zealand · Founded 1997, as stated on its own website, read 29 Sept 2026
Not yet on record: client reviews, vetting.
Also in New Zealand, Australia
Corporate Connect runs a call and contact centre from Wellington that is owned and operated in New Zealand.
Why #5: Based in Wellington, New Zealand · Founded 1998, as stated on its own website, read 28 Sept 2026
Not yet on record: client reviews, vetting.

Lead Management is a Wellington company that phones contacts on behalf of its clients to keep relationships warm and turn them into listings.
Why #6: Based in Wellington, New Zealand · Founded 2010, as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.

2B Connected runs an outsourced call centre in New Zealand for companies that want to hand off phone-based sales and service work.
On record: Based in New Zealand

Cloud · Cybersecurity · Automation · Also in Reading
Business process outsourcing and managed IT provider automating documents, workflows and service delivery for organisations

Cloud · Also in Asia
Direct Sourcing Solutions, usually shortened to DSS, provides outsourced services and remote staff from the Philippines, with offices there and in New Zealand and Australia.
On record: Office in New Zealand

On record: Based in New Zealand
Hot Leads is a telemarketing and lead generation company based in New Zealand. Its callers contact new and existing audiences to turn interest into sales, sign-ups or donations.
On record: Based in New Zealand
For vendors
The order is earned on evidence: client reviews, vetting, awards and the facts a business states on its own website, which we read and date. Nobody can pay to move up. Add reviews or verified facts to your free profile to move up at the next edition; there are two ways to stand out now, and each one says what it is.
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Every other way we rank bpo service companies, by what they do and where they are.
Articles on this subject first, then the newest.
23 Oct 2026 · TrustList Editorial
The deal adds an SAP Platinum Partner with offices across Australia and New Zealand and delivery in the Philippines. It is expected to…
12 Oct 2026 · TrustList Editorial
The Auckland company, founded in 2021 with six staff, sells a 25% stake in its parent to an Australian wholesale fund and is weighing an…
28 Sept 2026 · TrustList Editorial
Microsoft told E5 and E7 tenants on 24 September that Security Copilot is now included and provisioned automatically, with 400 compute…
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