Contact Systems

About Contact Systems

Our job is to help businesses become more accessible, more responsive and more effective through technology

Our mission is to provide first class customer service delivered by technical people In many business contexts, these two skills are mutually exclusive We listen to your needs and combine our leading technical expertise with high level service and support to provide a bespoke solution for your business

At Contact Systems we seek excellence in everything from our products to our staff, which filters through to the experience we deliver to our customers With decades of experience, a genuine interest in emerging technologies and a passion for Voice Technology that’s simple and reliable, we aim to make the tasks of project installs and support straightforward and effective

Want to understand what unified communications are?

Unified Communications provides a consistent, unified interface and experience across multiple devices, no matter which device a person chooses to use at any time

On – Prem PBX Improve the efficiency of your agents, contact centre managers and supervisors by creating a seamless customer experience across all major communication channels

Our business – and we assume yours too – hinges on effective connectivity This is an essential component of providing secure and responsive cloud services

Great customer service is not something we aspire to achieve – it is the minimum standard we expect from our team

First class customer service

“It was a simple decision to work with Contact Systems The knowledge of what’s available in the market is a given, but the difference is in the level of service you get – always on hand to ensure the business runs smoothly Service, above everything else, is the most important aspect when choosing a telecomms partner, and that’s where the people at Contact Systems excel ” “We approached Contact with a requirement to replace the unreliable softphone component of our cloud telephony platform; which was at the time failing on a weekly basis The guys at Contact Systems had their Broadsoft Cloud solution installed for 100 users within a week and we haven’t suffered a single outage since!”