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BPO Service Company

Connect

UK customer experience partner handling enquiries, marketing and training for care-home providers

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About Connect

Connect, trading as Connect Studio, handles first-contact enquiries for care providers in the UK. Its staff answer calls and messages from families looking for care, and it adds marketing, social media and training services built for care homes and care-at-home firms.

What Connect does

  • Care enquiry management: answering and capturing enquiries so none are lost, with extra capacity for multi-site groups.
  • Marketing: campaigns aimed at helping more people choose a care service.
  • Social media management: running customer service and content on social channels.
  • Training and consultancy: customer experience strategy and staff training for providers.

Who it works with

Clients are care-home and care-at-home providers across the UK. Named relationships include:

  • Four Seasons Health Care
  • Advinia Healthcare and Bloomcare Group
  • brighterkind, Each Other Care and Harbour Healthcare

Key facts

  • Based in: UK
  • Sector: care homes and home care
  • Service brand: Connect Care

Profile written by TrustList from the business's own published information, Sep 2026.

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