Webhelp

Webhelp is an outsourcing company that supports brands with customer experience services and related business operations. It combines trained staff with technology to run customer contact and similar work for clients.

What Webhelp offers

• Customer experience services — handling customer interactions on behalf of client brands.
• Social media moderation — monitoring and managing online communities and conversations.
• Payment services — support for payment-related operations.
• Business solutions — designed to fit each client's needs by pairing people with the right technology.

Who it works with

The company works with hundreds of brands around the world, from many industries.

Key facts

• Team: about 50,000 people
• Reach: more than 140 locations in 36 countries
• Approach: stresses emotional intelligence and a human touch alongside technology