Answering Service London

Answering Service London provides telephone receptionists based in London who answer calls in a client's company name. It employs only on-shore UK staff and runs a cloud-based system that transfers calls or sends messages on by email and SMS.

What Answering Service London offers

• Call answering: receptionists answer all or selected incoming calls with a custom greeting, for named departments and people.
• Call transfers and messages: calls put through to staff or delivered as messages by email or text.
• Virtual assistants: help with time-consuming admin and sales admin tasks, billed by usage.
• 0800 and local numbers: freephone and local London numbers that can be allocated straight away and answered by the team.

Customers and markets

The business states that it answers calls for customers across London, the wider UK, Australia and the USA, including start-ups that need a new number to advertise.

Key facts

• Based in: London, United Kingdom
• Staff: UK-based receptionists only, no offshore call centres
• Delivery: messages by email or SMS