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Top Answering Service Companies in the USA

25 of 64 answering service companies ranked on evidence in the Q4 2026 edition.

Between them, the 64 answering service companies on this page cover medical (24), business services (13), legal (10) and real estate (9). They also list work in Florida and York. 64 of them have written a profile you can read before you get in touch.

TrustList ranking

Q4 2026 edition

25 of 64 answering service companies ranked on evidence held on 9 October 2026: client reviews, vetting, awards and facts each business states on its own website, which we read and date. Nobody pays to be placed.

Positions are fixed for the quarter; the next edition is due in January 2027.

How this is ranked About this edition

All answering service companies 25 ranked SMEs 24 ranked

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Etech
Financial Services · Medical · Telecommunications
Etech is a contact centre outsourcing company that trades as Etech Global Services and runs its own AI division, ETS Labs.
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Why #1: Address in United States · In business 23+ years · SOC 2 · Team of 4,000+, as stated on its own website, read 9 Oct 2026
Not yet on record: client reviews, vetting.
Central Communications Inc.
Call Center · Medical · Internet
Central Communications Inc. is a 24/7 call center and answering service for businesses in the United States.
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Why #2 (shared): Based in United States · In business 30+ years · Client numbers stated on its own website, as stated on its own website, read 9 Oct 2026
Not yet on record: client reviews, vetting.
Brown & Joseph
Supply Chain, Logistics, and Transport · Medical · Telecommunications
Brown & Joseph is a debt collection agency based in Itasca, Illinois, that concentrates on recovering overdue premium and overpayments for insurance carriers.
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Why #2 (shared): Based in Itasca, Illinois, USA · Founded 1996 · Client numbers stated on its own website, as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.
DRS Acquisitions Inc.
Consumer Products & Services · Business Services · Financial Services · Also in Minnesota and Minneapolis
DRS Acquisitions, Inc. is an outbound telemarketing company with its call centre in Sauk Centre, Minnesota.
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Why #4: Based in Sauk Centre, Minnesota · Founded 1995 · Team of 75+, as stated on its own website, read 9 Oct 2026
Not yet on record: client reviews, vetting.
Dexcomm Answering Service
Dexcomm Answering Service is a 24/7 call answering business based in the United States.
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Why #5: Based in United States · In business 70+ years, as stated on its own website, read 9 Oct 2026
Not yet on record: client reviews, vetting.
BM
Byrnes Message Bureau
Byrnes Message Bureau is a telephone answering service in Poughkeepsie, New York.
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Why #6: Based in Poughkeepsie, New York · Founded 1958, as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.
Answering Cleveland, Inc.
Answering Cleveland, Inc. is a telemessaging and answering service that has been locally owned and operated in Cleveland since 1961.
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Why #7: Based in Cleveland · Founded 1961, as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.
Kim's Answering Service
Kim's Answering Service operates from Fort Worth, Texas, and has provided telephone answering since 1967.
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Why #8: Based in Fort Worth, Texas · Founded 1967, as stated on its own website, read 9 Oct 2026
Not yet on record: client reviews, vetting.
CCS
Call Center · Medical · Outsourcing
CCS is a US call centre and customer contact company that answers calls for businesses around the clock, from small practices to Fortune 500 enterprises.
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Why #9: Based in the United States · Founded 1972, as stated on its own website, read 9 Oct 2026
Not yet on record: client reviews, vetting.
A & M Answering Service
Property
Louisiana phone answering service providing live receptionists and message delivery for businesses across the United States
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Why #10 (shared): Based in Lafayette, Louisiana · Founded 1976, as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.
Endicott Communications
Outsourced call centre and answering service that handles inbound and outbound calls for businesses in the United States
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Why #10 (shared): Based in United States, with all of its call centres located in the U.S · In business 50+ years, as stated on its own website, read 9 Oct 2026
Not yet on record: client reviews, vetting.
Answer MTI
Hospitality & Leisure · Business Services · Real Estate · Also in Atlanta and York
AnswerMTI is a live telephone answering service headquartered in Atlanta.
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Why #12: Based in Atlanta · Founded 1982, as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.
Answering Specialists
front
Answering Specialists, also called ASI, is a live telephone answering service that says it has been running for over forty years.
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Why #13 (shared): Address in United States · In business 40+ years, as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.
A Courteous Communications
A Courteous Communications is a live telephone answering service founded in 1986 in Central Florida.
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Why #13 (shared): Based in Central Florida · Founded 1986, as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.
HCAS
Call Center
HCAS - Health Care Answering Services is an answering service for healthcare providers and practices.
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Why #15: Address in United States · Founded 1994, as stated on its own website, read 9 Oct 2026
Not yet on record: client reviews, vetting.
Capital Collections
Business Services · Real Estate · Information Technology · Also in California
Capital Collections, LLC is a collection agency in California, working from Fresno. It recovers unpaid balances for businesses, landlords, medical providers and public bodies.
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Why #16: Based in Fresno, California · Founded 1996, as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.
Account Management Systems
Advertising & Marketing · Real Estate · Medical · Also in Florida
Account Management Systems, or AMS, is a business-to-business debt collection agency in the Tampa Bay Area of Florida.
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Why #17: Based in Tampa Bay Area, Florida · Founded 1999, as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.
Imagenet LLC
Medical · eCommerce · Dental
Imagenet LLC is a technology company based in Tampa, Florida, founded in 2000.
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Why #18: Based in Tampa, Florida · Founded 2000, as stated on its own website, read 9 Oct 2026
Not yet on record: client reviews, vetting.
Call Center Resources LLC
Reporting
Call Center Resources, known as CCR, is a customer contact and experience centre headquartered in Superior, Wisconsin, across the bay from Duluth, Minnesota.
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Why #19: Based in Superior, Wisconsin · Founded 2004, as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.
H-Line Soft
Consumer Products & Services · Business Services · Information Technology · Also in New York and Dubai
Software, web and outsourcing firm offering development, marketing, call centre and staffing services for businesses worldwide
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Why #20: Based in New York · Founded 2005, as stated on its own website, read 9 Oct 2026
Not yet on record: client reviews, vetting.
Action Telephone
Action Telephone runs an answering service that takes calls and manages messages for other organisations.
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Why #21 (shared): Based in Rochester, New York, US · In business 20+ years, as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.
ExpertCallers
Real Estate · Information Technology · Call Center · Also in Alberta
Outsourced customer operations provider offering call centre support, data processing and back-office work for enterprises
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Why #21 (shared): Address in United States · In business 20+ years, as stated on its own website, read 9 Oct 2026
Not yet on record: client reviews, vetting.
BrainyBeam Technologies Pvt Ltd
Security · Education · eCommerce · Also in India
BrainyBeam Technologies Pvt Ltd develops web and mobile applications for organisations in India and the USA.
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Why #23: Based in India and USA · Founded 2009 · Team of 80+, as stated on its own website, read 5 Oct 2026
Not yet on record: client reviews, vetting.
Houston Advanced Answering
Houston Advanced Answering is an answering service for businesses in Houston, Texas, and has served them since 2011.
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Why #24: Based in Houston, Texas · Founded 2011, as stated on its own website, read 9 Oct 2026
Not yet on record: client reviews, vetting.

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Top Answering Service Companies in the USA

Etech

Central Communications Inc.

Brown & Joseph

DRS Acquisitions Inc.

Dexcomm Answering Service

Byrnes Message Bureau

Answering Cleveland, Inc.

Kim's Answering Service

CCS

A & M Answering Service

Endicott Communications

Answer MTI

Answering Specialists

A Courteous Communications

HCAS

Capital Collections

Account Management Systems

Imagenet LLC

Call Center Resources LLC

H-Line Soft

Action Telephone

ExpertCallers

BrainyBeam Technologies Pvt Ltd

Houston Advanced Answering

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