Kim's Answering Service

Kim's Answering Service operates from Fort Worth, Texas, and has provided telephone answering since 1967. The firm is locally owned and operated, and serves professionals in healthcare, law and contracting, among other industries. Its operators follow each client's own on-call instructions for both urgent and routine calls.

Services

• Live answering: round-the-clock phone answering during business hours, evenings, weekends and holidays.
• Custom voicemail: a customised voice announcement, voicemail, and a callback from a live operator for urgent calls.
• Alerts: text and pager alerts when calls or messages come in.
• Email and fax handling: messages handled by email and fax, on both metro and toll-free numbers.
• Appointment booking: booking and order management for clients, with web-enabled solutions.

Who it serves

Healthcare, legal and contracting businesses, and other industries that need calls answered at all hours.

Key facts

• Based in: Fort Worth, Texas
• Founded: 1967
• Ownership: locally owned and operated
• Languages: bilingual support