A & M Answering Service - Answering Service Company
A & M Answering Service
Louisiana owned and operated – notice the difference A&M offers a range of virtual receptionist and phone answering services to meet your business needs
Capture Sales Calls, Reduce Labor Costs.
Since 1976 A & M has provided fully-customized answering service solutions for our many clients in a wide range of industries, from medical and industrial, to corporate, oilfield, and information technology services Our clients are extremely loyal and deserve the highest quality service at cost effective and competitive prices We deliver
Yes From time to time “on-call” schedules do change – that’s just a reality At anytime you can call us and advise the receptionist of the change
Direct-Connect is when a receptionist answers a call that requires transfer of the caller to the A & M subscriber’s telephone In other words, when direct-connect is required, the receptionist will take details from the caller and then place them briefly on hold while they make contact (via phone) to the A & M subscriber Once the subscriber has been contacted and briefed on the details of the conversation, the A & M receptionist will then ‘direct connect’ (transfer) the caller through to the subscriber This service and procedure is often used for emergency calls, for example, when we are answering for medical practices
If required, the A & M delivery system can be programmed to deliver the same message to multiple recipients at the same time The recipients can even be using different types of devices, meaning one may receive the message on a smart phone, another on a tablet, and others may simply receive the message as a notification on their email There are no additional charges for this type of multi-dispatch
Yes, in fact A & M’s Answering Service plans give you the ability to forward any number of business or personal line(s) to your exclusive number
