Answering Service Company

Answering Specialists

Live phone answering service with US-based operators, voicemail, scheduling and order processing

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TrustList summary

Answering Specialists, also called ASI, is a live telephone answering service that says it has been running for over forty years. Its Tru-Live approach means callers never reach a recording. A person answers in the client's office name, either following a script or speaking naturally.

Products and services

Live answering: professional operators based in the USA take calls at any hour.
Voicemail and vFax: business voicemail and secure faxing.
Scheduling and order processing: operators book appointments and take orders.
Live translation: real-time help for callers who do not speak English.
Call summaries: clients can review summaries and adjust how calls are handled.

Customers and markets

Businesses of all sizes, from those missing an occasional call to those wanting their whole front desk covered, including offices dealing with customers, clients or patients.

Key facts

Experience: more than 40 years
Operators: US-based
Billing approach: a flat rate per call rather than by the minute
Setup: clients forward their line once ready

Summary written by TrustList from the business's own published information, Oct 2026.

Gallery

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Categories & features

Rankings

Answering Specialists is ranked on 2 TrustList rankings: #1 on 1 and #9 on 1.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Answering Specialists has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Answering service company · 2 rankings

#1of 7
Front
Its profile: “Businesses of all sizes, from those missing an occasional call to those wanting their whole front desk covered, including offices dealing with customers, clients or patients.”
Of the 7 here, 3 also cover business services and 3 also cover medical.
Behind Answer Carolina, ahead of Davinci Virtual Office Solutions.
#9of 101
Business
It is one of 4 here listing front.
Its profile: “- Voicemail and vFax: business voicemail and secure faxing.”
Of the top 74 here, 16 also cover financial services and 16 also cover telecommunications; 3 also work in United States and 2 also work in York.
Behind Answer Technology Group, ahead of Apex Global.