Answering Service Company

CCS

24/7 answering, live virtual receptionist and call centre services for businesses of every size

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TrustList summary

CCS is a US call centre and customer contact company that answers calls for businesses around the clock, from small practices to Fortune 500 enterprises. The firm has been operating since 1972 and describes its work as customer communication built around each client's own operation.

What CCS offers

24/7 answering services: round-the-clock answering covering business hours, after hours, weekends and holidays.
Virtual receptionists: live answering and call handling, with bilingual and Spanish-language support.
Inbound call centre services: customer contact handling, including live chat.
Business process outsourcing: blended outsourced contact centres with quality checks and coaching, as described in its case studies.
IT managed services: IT service management and consulting delivered through its TechFIT division.

Who it serves

Clients include independent healthcare practices, property managers, logistics and dispatch operators, law firms, HVAC companies, dental groups and consumer electronics firms, according to its case studies.

Key facts

Based in: the United States
Founded: 1972
Languages: bilingual and Spanish answering
Compliance: HIPAA-compliant, as stated on its website

Summary written by TrustList from the business's own published information, Oct 2026.

Gallery

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Rankings

CCS is ranked on 5 TrustList rankings: #3 on 1, #4 on 1, #12 on 1, #15 on 1 and #27 on 1.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. CCS has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Answering service company · 5 rankings

#3of 9
Consulting
It is the only one of the 9 here listing IT consulting and service management.
Its profile: “- IT managed services: IT service management and consulting delivered through its TechFIT division.”
Of the 9 here, 4 also cover medical and 3 also cover business services; 2 also work in India.
Behind Blue Ocean Consulting, ahead of EvolutionHR USA.
#4of 22
Outsourcing
It is one of 4 here listing call center and one of 10 here listing medical.
Its profile: “- Business process outsourcing: blended outsourced contact centres with quality checks and coaching, as described in its case studies.”
Of the 22 here, 9 also cover information technology and 7 also cover security; 3 also work in United States and 2 also work in York.
Behind Caring One, ahead of Contact Sales.
#12of 44
Management
It is one of 9 here listing outsourcing.
Its profile: “- IT managed services: IT service management and consulting delivered through its TechFIT division.”
Of the 44 here, 12 also cover real estate and 11 also cover financial services; 2 also work in Florida.
Behind business.com, ahead of Consentia Inc..
#15of 54
It
It is the only one of the top 52 here listing IT consulting and service management.
Its profile: “- IT managed services: IT service management and consulting delivered through its TechFIT division.”
Of the top 52 here, 14 also cover telecommunications; 2 also work in Dubai.
Behind Campaign Headquarters, ahead of Customer Umbrella.
#27of 101
Business
It is the only one of the top 74 here listing IT consulting and service management.
Its profile: “- 24/7 answering services: round-the-clock answering covering business hours, after hours, weekends and holidays.”
Of the top 74 here, 14 also cover call center.
Behind Caring One, ahead of CROCKER.