Answering Service Company

Answer MTI

Atlanta-based live answering and call centre service for medical, legal, contractor and real estate clients

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About Answer MTI

Bilingual live answering from Atlanta, in business since 1982

Handling every call within the United States is the line this Atlanta company draws between itself and other answering services. The company reports offering remote receptionist work from 1982, for physicians, attorneys, contractors and a range of other industries, and that some call centers send calls overseas at times, whereas it keeps each call in-house. Its headquarters are in Atlanta, Georgia.

Hours and call handling

The service is available in whatever pattern a business needs: daytime cover, after-hours calls, weekends, holidays or a full twenty-four hours, seven days a week. Clients can forward all their calls, or use the agents only for overflow when their own lines are busy. The agents are described as trained in call screening, appointment setting, order taking and virtual receptionist work, and the whole team is bilingual.

Scripts for almost any request

The company says that no two calls are the same and that no two customers are alike. To cope with that, its proprietary software supports unlimited call scripting, so that agents can help callers with nearly any request in the way the client wants. It also builds inbound call center services that it customizes to the size of the client, from low to high call volumes.

Industries it describes

The company's pages group its work by field. Healthcare areas include addiction recovery, chiropractic, dental, hospice, mental health, optometry, physicians, primary care and veterinary practices. Real estate covers mortgage brokers and investors. Its blog goes into subjects such as the advantages of outsourcing live phone answering, getting through a busy season, and what an answering service does for insurance companies and real estate relationships.

Terms

According to the company, pricing is month to month, without long contracts or hidden fees, and it offers options to suit low and high call volumes.

TrustList summary

AnswerMTI is a live telephone answering service headquartered in Atlanta. Its website says it has provided remote receptionist services since 1982 and that every call is handled in-house within the United States rather than sent overseas. Its agents are bilingual.

What AnswerMTI offers

Live answering: daytime, after-hours, weekend or full 24/7 phone cover, including overflow.
Virtual receptionist: call screening, appointment setting and order taking.
Inbound call centre services: customised to the size of the client.
Bilingual service: fully bilingual agents.
Call scripting: proprietary software allows unlimited scripts so agents can handle a wide range of requests.

Customers and markets

Physicians, attorneys and contractors, plus dental, veterinary, mental health, hospice, chiropractic and optometry practices, mortgage brokers and real estate investors.

Key facts

Based in: Atlanta
Founded: 1982
Contracts: month-to-month, with no long-term commitment

Summary written by TrustList from the business's own published information, Oct 2026.

Gallery

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Categories & features

Rankings

Answer MTI is ranked on 12 TrustList rankings: #1 on 4, #2 on 3, #3 on 3, #6 on 1 and #7 on 1.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Answer MTI has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Answering service company · 12 rankings

#1of 24
Legal
It is the only one of the 24 here listing contractors and property.
Its profile: “- Based in: Atlanta - Founded: 1982 - Contracts: month-to-month, with no long-term commitment Atlanta-based live answering and call centre service for medical, legal, contractor and real estate clients”
Of the 24 here, 13 also cover business services and 13 also cover medical.
Behind Consentia Inc., ahead of Account Management Systems.
#1of 22
Real estate
It is the only one of the 22 here listing property management and video.
Its profile: “Real estate covers mortgage brokers and investors.”
Of the 22 here, 13 also cover financial services and 7 also cover information technology.
Behind Account Management Systems, ahead of InTouch.
#1of 16
Hospitality and leisure
It is the only one of the 16 here listing outsourcing and one of 2 here listing simple.
Of the 16 here, 8 also cover education and 7 also cover consumer products & services; 2 also work in United States.
Ahead of Answer4u.
#1of 9
Insurance
It is one of 2 here listing legal and one of 3 here listing government.
Its profile: “Its blog goes into subjects such as the advantages of outsourcing live phone answering, getting through a busy season, and what an answering service does for insurance companies and real estate relationships.”
Of the 9 here, 5 also cover real estate and 3 also cover hospitality & leisure.
Behind Call Me, ahead of Bloom Insurance Agency.
#2of 61
Medical
It is one of 7 here listing insurance and one of 8 here listing hospitality & leisure.
Its profile: “- Based in: Atlanta - Founded: 1982 - Contracts: month-to-month, with no long-term commitment Atlanta-based live answering and call centre service for medical, legal, contractor and real estate clients”
Of the top 55 here, 14 also cover telecommunications.
Behind AccessNurse, ahead of InTouch.
#2of 22
Outsourcing
It is one of 3 here listing real estate and one of 6 here listing education.
Its profile: “Its blog goes into subjects such as the advantages of outsourcing live phone answering, getting through a busy season, and what an answering service does for insurance companies and real estate relationships.”
Of the 22 here, 7 also cover security and 6 also cover legal; 2 also work in York.
Behind 2B1 Group Srl, ahead of Caring One.
#2of 8
Property
It is the only one of the 8 here listing information technology and one of 2 here listing business services.
Of the 8 here, 2 also cover government and 2 also cover contractors.
Behind A & M Answering Service, ahead of Answerwest Inc.
#3of 54
It
It is one of 18 here listing medical.
Its profile: “The company reports offering remote receptionist work from 1982, for physicians, attorneys, contractors and a range of other industries, and that some call centers send calls overseas at times, whereas it keeps each call in-house.”
Of the top 52 here, 2 also work in Florida and 2 also work in Dubai.
Behind Aabasoft, ahead of Apex Global.
#3of 35
Information technology
It is the only one of the 35 here listing contractors and property.
Of the 35 here, 11 also cover manufacturing and 11 also cover retail; 2 also work in California.
Behind 1840 & Company, ahead of Apex Global.
#3of 10
Simple
It is the only one of the 10 here listing contractors and property.
Of the 10 here, 3 also cover call center.
Behind Aabasoft, ahead of ELICOM Call Center.
#6of 58
Business services
It is the only one of the top 53 here listing contractors and property management.
Behind Answer America, ahead of Answer4u.
#7of 101
Business
It is the only one of the top 74 here listing property management and one of 2 here listing contractors.
Its profile: “The service is available in whatever pattern a business needs: daytime cover, after-hours calls, weekends, holidays or a full twenty-four hours, seven days a week.”
Behind Account Management Systems, ahead of Answer Technology Group.