Top Knowledge Management Software for Web-Based, Cloud, SaaS

Between them, the 8 knowledge management software on this page cover full text search (7), knowledge base management (6), Cataloging/Categorization (6) and discussion boards (5). 8 of them have written a profile you can read before you get in touch.

1. –

   

   Teamwork Spaces

   Full Text Search · Knowledge Base Management · Real Time Editing

   Content collaboration workspace from Teamwork with required reading, inline comments and live widgets for team documents

   Write a review
2. –

   

   SupportHero

   Full Text Search · Knowledge Base Management · Self Service Portal

   Fewer support tickets and a better-informed staff are what SupportHero promises from a well-kept knowledge base.

   Write a review
3. –

   

   Slite

   Full Text Search · Knowledge Base Management · Real Time Editing

   Slite is a knowledge-sharing tool for teams that work across different places and time zones.

   Write a review
4. –

   

   Clipicious

   Real Time Editing · Content Management · Discussion Boards

   Clipicious is a collaboration platform built around saving and sharing content.

   Write a review
5. –

   

   Deskpro

   Service Level Agreement (SLA) Management · Full Text Search · Knowledge Base Management

   Support teams that answer customers, staff and clients from a single queue are the audience Deskpro was built around.

   Write a review
6. –

   

   BlogIn

   Full Text Search · Self Service Portal · Content Management

   BlogIn is an internal blog and knowledge-sharing platform for teams of all sizes.

   Write a review
7. –

   

   Flowlu

   Full Text Search · Knowledge Base Management · Self Service Portal

   Flowlu is an all-in-one business operating platform. Its tools cover project management, task management, finance and customer management, and the company says they give a deep…

   Write a review
8. –

   

   Groove

   Service Level Agreement (SLA) Management · Full Text Search · Knowledge Base Management

   Groove is a cloud-based help desk for small businesses that answer customers by email, chat, social media and phone.

   Write a review

Articles

Latest insights

The newest guides and analysis from TrustList Insights.

All articles

Philippines

15 Nov 2026 · TrustList Editorial

Ten Philippine agencies report data breaches to the privacy body

The BIR, SEC, DTI, DICT and six other bodies filed notifications after leaks were reported on 5 November. The NPC says reports alone do not…

Chile

15 Nov 2026 · TrustList Editorial

Chile charges WOM $2.6m for missing its 5G build milestone

Subtel drew 62,749 UF from guarantees after WOM reached 53% to 68% of its committed 5G works by 30 September; the 100% deadline stays 31…

Cybersecurity

15 Nov 2026 · TrustList Editorial

Study finds 24,664 Lovable-built sites hand out database rows

A Hamburg security firm found records with email addresses in 7,403 of them, from passport numbers to chat logs, and says the 30% share is…