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Sirena

WhatsApp-based business messaging platform giving each department its own line for customer conversations

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About Sirena

Sirena is a messaging platform that helps businesses be found and talk with customers through WhatsApp. It centralises communication so a company no longer has to rely on staff using their personal accounts to chat with clients.

What Sirena does

  • Department lines: each team in a company gets its own WhatsApp line, with its interactions tracked.
  • Approved templates: immediate replies to customer enquiries arriving from any channel, sent through WhatsApp.
  • Central tracking: one place to see how customers deal with the business.
  • Discovery and growth: the vendor positions the tool as a way to be discovered and grow in the messaging age.

Who it serves

Businesses with several departments that handle customer conversations over WhatsApp.

Profile written by TrustList from the business's own published information, Oct 2026.

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