TeamDynamix

TeamDynamix is a platform that joins service management and project management in one product. Teams use it for ticketing and for tracking projects across a portfolio.

What TeamDynamix offers

• Service desk — handles tickets, incidents and problems.
• Asset and configuration management — records what an organisation owns and how it connects.
• Change management — tracks requested and planned changes.
• Project portfolio management — supports waterfall, agile, card wall or task list styles, depending on the project.
• Customer portal — branded for each organisation and built to WCAG 2.0 AA accessibility.

Who it works with

IT departments that want service management and project tracking in one tool, at whatever level of ITIL practice they have reached.

Key facts

• Design: configurable to the level of ITIL adoption each customer wants
• Accessibility: portal meets WCAG 2.0 AA