
Froged
Customer Success Software
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About Froged
Froged helps you improve your Customer Success and Support processes. Our tool has been designed to nurture your customers throughout their entire lifecycle.
With Froged you will be able to increase engagement, retention, and reduce churn. Serve your customer's unique needs with customized email campaigns, a beautifully integrated knowledge base, live chat, and automated messages.
Categories & features
- Communication Management
- Mobile Optimized Emails
- Subscriber Management
- WYSIWYG Email Editor
- Campaign Management
- Live Chat
- Email Management
- Knowledge Base
- Customer Profiles
- Churn Management
- Image Library
- Customer Segmentation
- Personalization
- GDPR Compliance
- Web-Based, Cloud, SaaS
- iPhone / iPad
- Live Online
- Documentation
- Business Hours
- Online
- Behavioral Analytics
- A/B Testing
- Reporting/Analytics
- Performance Metrics
- Onboarding
- Drip Campaigns
- Website Visitor Tracking
- Account Management
- Usage Tracking/Analytics
- List Management
- Android
- Analytics
- Customer Engagement
- Canned Responses
- Customizable Branding
- Geo Targeting
- Offline Form
- Proactive Chat
- Transfers/Routing
- Event Triggered Email
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