VeriShow

VeriShow is a corporate video chat product from HBR Labs. It gives agents a dashboard for answering customer video calls, so people can deal with a business remotely as if visiting in person.

What VeriShow offers

• Incoming video calls — agents are alerted when a customer calls, so no one has to book a session in advance.
• Co-browsing — agents and customers can look at the same screen in real time instead of leaving callers on hold.
• Agent routing — administrators can assign agents to specific call-in addresses, so each only receives relevant requests.
• Recording and encryption — sessions can be recorded and encrypted to meet monitoring and confidentiality rules.
• Integrations — connects with other business tools.

Who it works with

Customer service teams that want to replace in-person visits and scheduled video meetings with on-demand calls.

Key facts

• Maker: HBR Labs
• Website note: the stored website now points to a product named Eazyshow.