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Conversational Marketing Platform Software

Dashly

Customer messaging and AI lead-handling platform for B2B teams, with live chat and a knowledge base

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  • Customer Service Analytics
  • Template Management
  • Auto-Responders
  • CAN SPAM Compliance
  • +41 more
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About Dashly

Dashly is a customer messaging platform for B2B companies, combining live chat, automated agents and a built-in knowledge base. Its current website centres on handling inbound leads: AI agents talk to website visitors, judge whether they are a good fit and arrange meetings with the sales team.

What Dashly offers

  • AI qualifier agent — asks questions in natural language to work out which inbound leads deserve sales attention.
  • Support agent — answers product questions using the company's own knowledge base.
  • Booking agent — offers calendar slots inside the conversation and books the meeting.
  • Engagement scenarios — sends chat messages triggered by what a visitor does on the site.
  • Knowledge base — stores help articles that customers can search, share in chat and have indexed by search engines.

Who it works with

Dashly targets B2B teams that depend on inbound traffic. Its messaging covers web chat, WhatsApp, Telegram and email.

Key facts

  • Channels: web chat, WhatsApp, Telegram and email
  • Mobile: agents can reply through a mobile app
  • Integrations: knowledge base statistics can be tracked with Google Analytics

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

  • Customer Service Analytics
  • Template Management
  • Auto-Responders
  • CAN SPAM Compliance
  • Event Triggered Email
  • Image Library
  • Subscriber Management
  • WYSIWYG Email Editor
  • Live Chat
  • Multi-Channel Data Collection
  • Knowledge Base
  • Customer Segmentation
  • Transfers/Routing
  • Customer Support Tracking
  • Email Response Control
  • Installed - Windows
  • Web-Based, Cloud, SaaS
  • iPhone / iPad
  • In Person
  • Live Online
  • Documentation
  • Business Hours
  • Online
  • Lead Scoring
  • Dashboard
  • A/B Testing
  • Reporting/Analytics
  • Performance Metrics
  • Search
  • Analytics/ROI Tracking
  • Customizable CTAs
  • Drip Campaigns
  • Dynamic Content
  • Landing Pages/Web Forms
  • Android
  • Segmentation
  • Website Visitor Tracking
  • Surveys & Feedback
  • List Management
  • Analytics
  • Customizable Branding
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Third Party Integration

Rankings

As of 2026-10-05. Organic ranks only; sponsored placements are never ranks.

What the business tells TrustList

Stability: major incidents
0 incidents measured

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