Dashly

• Create internal knowledge base manuals to introduce new workers to your product
• Share help articles within the chat interface

Customize your Knowledge base

Connect your domain name Add your brand colors

Share help articles with your users in Dashly live chat

Our knowledge base software is compatible with another useful tool, a live chat

Don’t waste your time writing a long, detailed instruction in chat Quickly share an article link with your customers

Available in both web panel and mobile app

Send articles via Dashly mobile app

• Agents can communicate with customers via Dashly mobile application and send knowledge base articles straight from the app on the go
• Download Dashly mobile app and stay in touch with your customers from anywhere in the world Download Dashly mobile app and stay in touch with your customers from anywhere in the world:

Add new articles to your knowledge base in a few clicks

• Download articles to the knowledge base immediately
• Format content, add visuals, links
• Check them in a preview mode
• Choose which one to index by search engines

Connect Google Analytics and measure the efficiency of your Knowledge base

In Dashly software, you can set up a counter and track your knowledge base statistics with it

Improve the quality of your guides with info about their page views, scrolls, bounce rate, and more

Learn which articles from the knowledge base are the most popular

Find insights to update your knowledge base and improve your customers’ experience

Increase your website traffic with Knowledge base articles

Improve the SEO ranking of your website Choose which articles should go through indexing and generate more traffic

Knowledge Base for Dashly Users has a wide variety of features

Add up to 30 articles to your knowledge base Divide your articles into categories to ease the navigation and add search by keywords Choose a unique domain name for your base