Top Customer Success Software for Web-Based, Cloud, SaaS

Between them, the 10 customer success software on this page cover account management (6), communication management (6), customer engagement (5) and onboarding (5). 10 of them have written a profile you can read before you get in touch.

1. 1

   

   CommTRACK CLM

   Customer Lifecycle Management · Account Management · Communication Management

   CommTRACK CLM is a customer lifecycle management platform made for car dealerships.

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2. 2

   

   Akita

   Win / Loss Analysis · Customer Lifecycle Management · Account Management

   Akita is a customer success platform that pulls data from more than a hundred SaaS tools into a single view of each customer.

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3. 3

   

   SnapCall

   Call Center Management · Customer Segmentation · Analytics

   SnapCall is a customer support platform built around visual context.

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4. 4

   

   Kapta

   Kapta is a software platform for key account management teams. It is designed for the period after a sale, when the aim is to keep customers and grow revenue from them.

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5. 5

   

   Glia Hub

   Website Visitor Tracking · Third Party Integration · Call Center Management

   Glia Hub is a digital customer service platform from Glia. Agents use one secure desktop to hold sales and support conversations with website visitors as they happen.

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6. 6

   

   Clickatell Touch

   Third Party Integration · Canned Responses · Customizable Branding

   Clickatell Touch is a live chat tool for businesses that receive customer queries through several channels.

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7. 7

   

   VeriShow

   Account Management · Communication Management · Customer Engagement

   VeriShow is a corporate video chat product from HBR Labs. It gives agents a dashboard for answering customer video calls, so people can deal with a business remotely as if visiting…

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8. 8

   

   Planhat

   Win / Loss Analysis · Customer Lifecycle Management · Account Management

   Planhat is a customer success platform that aims to keep the discipline simple.

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9. 9

   

   Taskfeed

   Onboarding · Collaboration

   Taskfeed, also presented as Precursive, is a project platform that runs natively inside Salesforce.

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10. 10

    

    Froged

    Website Visitor Tracking · Account Management · Communication Management

    Froged is a tool for improving customer success and support processes.

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