
SnapCall
Customer Success Software
About SnapCall
Get more value from your tools.
Create unlimited audio and video calls without leaving your platform and tools
Set up the integration within minutes without involving your developers
SnapCall supercharges every part
of your business.
Speed up case resolution
Go from slow and limited chat experiences to instant video calls that allow your agents to solve cases at significantly greater speeds
Ensure that more cases are resolved by providing a faster and higher quality response method than chat conversations
Give your company a human touch by allowing customers to see the agents they interact with and create more trust
Build stronger rapport, handle objections, and increase conversion rates with the help of scheduling, Direct Pay, screen sharing
Switch from slow and taxing emails to fast and engaging video calls to speed up the time it takes to go from a lead to a customer
Use our extensive video call tracking and analytics to get every data point you need to create a data-driven improvement plan for agents
Display a video call button to show the availability of your agents to entice more users to engage with your business
Enable your teams to book engaging meetings with leads faster than with emails or any other communication medium
Become an innovation leader in your market by enabling customers to reach out to your customer and sales agents through video
Raise Net Promoter Scores by allowing success teams to ensure customer satisfaction through instant in-person connections
Retain customers for longer by building longer lasting relationships between them and your success teams
Allow your agents to use video to provide guidance and care to highly valued customers, ensuring they get what they need
Improve the time it takes from establishing contact to scheduling a call with your recruiter and minimise the amount of interfaces used
Provide convenient scheduling methods and engaging video calls to potential candidates and recruiters alike
Track various data points through our video call analytics dashboard and improve upon any weakness your recruiters might have
Create or schedule calls in a snap.
Use embedded video to connect with online leads and increase sales performance — whether it’s Online Shopping, B2B Sales, or Consulting Business
Go live with your audience.
Reproduce the world-famous Live Video Shopping experience, and provide immersive Product Demo
Initiate Online Consultations
Initiate a live video call within your website with your client.
You no longer need to use a third-party video service provider, the video communication takes place directly without leaving your website
Enhance collaboration by enabling screen sharing.
Regardless of your screen sharing needs (presentation display, technical support), the entire experience happens in a single click and inside chat with the client
Instantly playback your call records with in-depth data.
All agents can instantly playback their call records immediately after the call is ended
Find all your recordings in our embedded dashboard, even weeks after the call ends
Categories & features
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