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Top ITSM Software for Problem Management

7 ITSM software ranked by rating, review volume and listing quality.

Between them, the 7 ITSM software on this page cover self service portal (6), project management (6), asset tracking (6) and configuration management (6). 7 of them have written a profile you can read before you get in touch.

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FootPrints
Release & Deployment Management · Self Service Portal · Incident Management
FootPrints is an IT service management product from BMC Software. It is meant for mid-size organisations that want a system that is easy to own, use and extend.
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OMNITRACKER
Service Level Agreement (SLA) Management · Release & Deployment Management · Self Service Portal
OMNITRACKER is an IT service management software system used mainly by organisations in Europe. The vendor describes it as flexible and easy to integrate with other tools.
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Marval MSM
Service Level Agreement (SLA) Management · Release & Deployment Management · Self Service Portal
Marval MSM is an IT service management product from Marval Software Ltd.
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TeamDynamix
Service Level Agreement (SLA) Management · Release & Deployment Management · Self Service Portal
TeamDynamix is a platform that joins service management and project management in one product. Teams use it for ticketing and for tracking projects across a portfolio.
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Smart Service Desk Itsm
Service Level Agreement (SLA) Management · Release & Deployment Management · Self Service Portal
Smart Service Desk ITSM is part of the SMART Suite, an IT service management tool built on the ITIL framework. It combines help desk, governance and risk management in one package.
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BMC Helix ITSM
Incident Management · Change Management
BMC Helix ITSM is the IT service management product in the BMC Helix range.
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NetZoom, Inc.
Self Service Portal · Incident Management · Change Management
NetZoom, Inc. makes data center infrastructure management software, known as DCIM.
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26 Oct 2026 · TrustList Editorial

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