14 Oct 2026 · TrustList Editorial
Freshworks agrees to buy Torii to track SaaS and AI spending
Torii, founded in 2017, tracks AI consumption down to the token; Freshworks expects the deal to close in its fourth fiscal quarter of 2026…
5 ITSM software ranked by rating, review volume and listing quality.
Between them, the 5 ITSM software on this page cover service level agreement (SLA) management (4), release & deployment management (4), knowledge base management (4) and call center management (4). 5 of them have written a profile you can read before you get in touch.

Self Service Portal · Incident Management
CA Service Desk Manager is an IT service management product now offered by Broadcom.
Service Level Agreement (SLA) Management · Release & Deployment Management · Self Service Portal
OMNITRACKER is an IT service management software system used mainly by organisations in Europe. The vendor describes it as flexible and easy to integrate with other tools.

Service Level Agreement (SLA) Management · Release & Deployment Management · Self Service Portal
Marval MSM is an IT service management product from Marval Software Ltd.

Service Level Agreement (SLA) Management · Release & Deployment Management · Self Service Portal
TeamDynamix is a platform that joins service management and project management in one product. Teams use it for ticketing and for tracking projects across a portfolio.

Service Level Agreement (SLA) Management · Release & Deployment Management · Self Service Portal
Smart Service Desk ITSM is part of the SMART Suite, an IT service management tool built on the ITIL framework. It combines help desk, governance and risk management in one package.
For vendors
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Every other way we rank itsm software, by what they do and where they are.
Articles on this subject first, then the newest.
14 Oct 2026 · TrustList Editorial
Torii, founded in 2017, tracks AI consumption down to the token; Freshworks expects the deal to close in its fourth fiscal quarter of 2026…
13 Oct 2026 · TrustList Editorial
JPCERT/CC rates CVE-2026-101020 at 8.5 under CVSS 4.0; Hammock says there is no workaround and that versions before 13.2.0 cannot be…
11 Oct 2026 · TrustList Editorial
Previous investor Pinova sells, founder Ragip Aydin and the management reinvest, and Raynet plans faster international growth, more AI in…
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