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Top ITSM Software for Configuration Management

6 ITSM software ranked by rating, review volume and listing quality.

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FootPrints
Release & Deployment Management · Self Service Portal · Project Management
FootPrints is an IT service management product from BMC Software. It is meant for mid-size organisations that want a system that is easy to own, use and extend.
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OMNITRACKER
Service Level Agreement (SLA) Management · Release & Deployment Management · Self Service Portal
OMNITRACKER is an IT service management software system used mainly by organisations in Europe. The vendor describes it as flexible and easy to integrate with other tools.
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Marval MSM
Service Level Agreement (SLA) Management · Release & Deployment Management · Self Service Portal
Marval MSM is an IT service management product from Marval Software Ltd.
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TeamDynamix
Service Level Agreement (SLA) Management · Release & Deployment Management · Self Service Portal
TeamDynamix is a platform that joins service management and project management in one product. Teams use it for ticketing and for tracking projects across a portfolio.
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Smart Service Desk Itsm
Service Level Agreement (SLA) Management · Release & Deployment Management · Self Service Portal
Smart Service Desk ITSM is part of the SMART Suite, an IT service management tool built on the ITIL framework. It combines help desk, governance and risk management in one package.
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NetZoom, Inc.
Self Service Portal · Project Management · Asset Tracking
NetZoom, Inc. makes data center infrastructure management software, known as DCIM.
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Python

26 Oct 2026 · TrustList Editorial

Python 3.15.2 and four other releases block eMudhra keys in ssl

The expedited releases distrust the compromised eMudhra intermediates inside the ssl module, so pip is safe even before it is updated. A…

United States of America

26 Oct 2026 · TrustList Editorial

.NET out-of-band update fixes Brotli overflow and tarball flaw

Microsoft shipped .NET 8.0.33, 9.0.22, 10.0.14 and 11 RC3 outside the monthly cycle, and re-released two October fixes that did not fully…

Singapore

26 Oct 2026 · TrustList Editorial

Singapore fines Singtel S$1m over March mobile outages

A vendor left a chiller valve shut after maintenance, and the failover Exchange then buckled under the extra 5G load. IMDA found both…

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