ITSM Software

Marval MSM

Name: Marval MSM
Brand: Marval Software

Enterprise service management software for IT, HR and finance teams, offered as SaaS or on premises

By Marval Software

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TrustList summary

Marval MSM is an IT service management product from Marval Software Ltd. It handles the daily work of an IT service desk and extends the same approach to other departments such as human resources and finance.

Main features

ITSM: incident, request and service processes aligned with ITIL.
AI and machine learning: used to predict incidents and help resolve them before they affect the business.
Automation: links data lake technology and robotic process automation to routine workflows.
Self-service portal: lets colleagues raise and follow requests themselves.
App integration: shares data with other business applications.

Who it serves

The product serves IT service desks, and also HR, finance and other business teams.

Key facts

Deployment: SaaS or on premises
Experience: more than 30 years in ITSM
Standard: ITIL aligned

Summary written by TrustList from the business's own published information, Oct 2026.

Gallery

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Marval MSM rankings

Marval MSM is ranked on 1 TrustList ranking at #38.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Marval MSM has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Document storage software · 1 ranking

#38of 72
Document storage software
It is one of 3 here listing release & deployment management and one of 4 here listing asset tracking.
Of the top 60 here, 31 also cover android and 28 also cover task management.
Behind OMNITRACKER, ahead of TeamDynamix.

As of 2026-11-15. Organic ranks only; sponsored placements are never ranks. How TrustList ranks