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NetZoom, Inc.

Data center infrastructure management software with a service desk for IT and facility teams

By NetZoom

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About NetZoom, Inc.

NetZoom's software gives data center managers a single place to see what is in each rack, how much power it draws and whether there is room for more. The company sells NetZoom Enterprise, a DCIM tool (short for data center infrastructure management), with an ITSM service desk component alongside.

One model of physical, virtual and cloud equipment

With NetZoom Enterprise, data center staff build a working model of their physical, virtual and cloud IT equipment and of the facility systems behind it, then monitor and control it from the same place. The aim is a source of truth, with an emphasis on capacity analysis. The company describes optimizing power, space and cooling to raise server utilization, virtualization and power density, and to reach goals such as power usage effectiveness.

Four everyday data center problems

NetZoom frames its software around asset management, change management, capacity management and connectivity management. Monitoring supplies live readings of power, temperature, processor load and equipment health, and these feed the analytics and an integrated alert system. The company says the software can improve the capacity plan, automate workflow, reduce asset downtime and manage the full life cycle of data center assets. It also maintains a device library that is updated with equipment from manufacturers such as ABB and APC.

Implementation and deployment

The software can be deployed on premises or as a SaaS instance. NetZoom lists analytics-driven insight, strong visualization, integration versatility, scalability, phased implementation and built-in customization as the features that shape how a project runs.

Industries and compliance

NetZoom says its software suits all kinds of data centers, including colocation providers and organizations in government, manufacturing, finance, medical and education. A newer version, NetZoom DCIM for Higher Education, is a purpose-built solution for managing sprawling campus data center infrastructure. The company also promotes its tools as a way to identify problems, make improvements and report compliance with the federal Data Center Optimization Initiative, known as DCOI.

TrustList summary

NetZoom, Inc. makes data center infrastructure management software, known as DCIM. Data center professionals use it to model, monitor, manage and control physical, virtual and cloud IT equipment alongside the facility systems that support it.

What NetZoom, Inc. does

  • Asset management: a record of equipment that serves as a single source of truth.
  • Change and connectivity management: tracks moves, changes and cabling.
  • Capacity management: analysis of power, space and cooling to raise server use and meet efficiency targets such as PUE.
  • Monitoring and alerts: real-time power, thermal, CPU and health data feeding analytics and an alert system.
  • Service desk: an ITSM component sold alongside the DCIM tools.

Who it works with

Colocation providers, government, manufacturing, financial, medical and education organisations, with a version for higher education.

Key facts

  • Product: NetZoom Enterprise
  • Approach: phased implementation, with built-in customisation and visualisation tools

Summary written by TrustList from the business's own published information, Nov 2026.

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