EOSGlobe

EOSGlobe is an Indian outsourcing provider that runs business processes for other companies. It says it has spent more than twenty years helping firms modernise how they work, aiming to fit into an existing workflow rather than replace it.

Services

• Business process management: outsourced operations that use automation and AI tools to reduce manual effort.
• Omnichannel customer support: handling the customer journey from first contact to after-sales service.
• Consulting: advice on process design and change, tailored to the client's industry.
• HR management services: talent management, employee engagement and workforce planning.
• Digital solutions: tools that streamline operations and customer interactions.

Who it serves

Clients come from several sectors, including consumer durables and retail, and direct-to-home and digital media. The firm's case examples cite banking, healthcare and manufacturing clients.

Key facts

• Based in: India
• Experience: more than 20 years in operation
• Industry recognition: awards for customer experience and robotic process automation