ISPL Chennai

ISPL Chennai, trading as ISPL Support Services, is a multilingual call centre and business process outsourcing company in Chennai, India. It says it has more than 17 years in the business and serves Indian corporations and multinationals.

Products and services

• Inbound call centre: handling customer calls and technical support.
• Outbound call centre: sales and lead calls.
• Cloud call centre: remote-capable calling operations.
• Back office support: core and non-core support work.
• Data services: data conversion, entry and cleansing.
• Shared call centre services: a cost-sharing model for smaller users.
• Email and chat support: written customer service channels.

Customers and markets

The company serves clients in Australia, the UK, the USA and Canada as well as India. It works to each client's business hours, and many customers have stayed with it for over ten years.

Key facts

• Based in: Chennai, India
• Experience: more than 17 years
• Languages: ten Indian languages including Tamil, Telugu, Hindi, Bengali and Gujarati, plus English
• Staff: native speakers