DBS Mintek Pvt. Ltd - BPO Service Company
DBS Mintek Pvt. Ltd
Every Single Interaction Ensuring consistent high-quality service experience for your clients
DBS MINTEK PVT LTD is an international call centre based in Mumbai and Pune, India We provide customer support and sales services to clients from all over the world Our team of skilled professionals are available 24/7
Customer support functionality is the key for various verticals like Customer Service, customer complaint resolution, Travel customer help desk, retailer/vendor help desk, HR Support & IT Support via the medium of the channel which is Voice, Email, Chat in the English, Hindi, Marathi & various other regional and foreign languages Excellent customer service can be the biggest differentiator in the manner in which business is driven in the global market place, the choice of a perfect telemarketing partner can yield desired results We respond at lighting speeds to client enquiries, sales requests or service request, our associates respond using our latest email management software using ACD technology We deploy proactive chat services on the clients websites as well as our website for prospective clients as well as our valued clients to interact and chat with our agents for fulfilling client requirements urgently We are capable of handling various healthcare projects in the healthcare domain starting with management of account receivable, claims processing & RCM Customer support functionality is the key for various verticals like Customer Service, customer complaint resolution, Travel customer help desk, retailer/vendor help desk, HR Support & IT Support via themedium of the channel which is Voice, Email, Chat in the English, Hindi, Marathi & various other regional and foreign languages
We are well equipped with state-of-the-art technology with the capacity for fast ramp-up and roll out of new campaigns
We have the skilled and experienced professionals who are well equipped to provide exclusive customer service solutions
Our biggest strength lies in our strong & deep tradition of ‘Professionalism’ & `Respect for an Individual and Customers’
Each & every professional appointed by us undergoes rigorous and continuous in-house training by our principals
