JT Call Centre

JT Call Centre is South Africa’s premier inbound and outbound contact centre We have a proven ability to boost revenues, reinforce brand values and support stakeholder morale We contribute substantially to the operational efficiency and growth of clients across all sectors – without any risk to the client Long-standing client relationships are a reflection of our policy of pursuing win-win outcomes

• 1 Boost revenues and save millions Our efficient and cost-effective processes have a track record of proven results
• 2 Stay ahead of the game We continually invest in state-of-the-art systems and technology to keep you ahead
• 3 Protect your data security Our high-level security and data integrity give you peace of mind
• 4 Save labour law headaches Our experience in human resources and labour law ensures your remain compliant
• 5 Meet your needs We can tailor-make a solution for your industry no matter the size of the job or the South Africa language requirement
• 6 Trust in a quality service We are committed to the integrity of your brand, with a super focus on our number one priority - quality human interaction
• About JT Call Centre

Recover Revenue from Lapsed Policies

We recover gross revenue of approximately R30 million a year by reinstating more than 2 300 lapsed policies every month

Choose a Smart Strategy

Inviting customers and employees to talk about your company and its products or services isn’t brave or reckless; it’s smart strategy

Let your Clients Talk Behind your Back

By surveying your clients you can understand and address their needs for products or services

Treat your Customers Fairly

Measure and improve your service to your clients while ensuring compliance to regulated standards

• " JT’s ability to generate leads from our own orphan databases is amazing
• They are often able to provide us with more than a hundred appointments a day for our brokers and advisers
• " Our Clients " JT’s ability to generate leads from our own orphan databases is amazing They are often able to provide us with more than a hundred appointments a day for our brokers and advisers "
• " JT is more than just a call centre … it’s a second home to most of us
• We work in a stress-free environment, and and delivering excellent customer service is what drives our team
• " Our People " JT is more than just a call centre … it’s a second home to most of us We work in a stress-free environment, and and delivering excellent customer service is what drives our team "
• Outsourced Call Centres in South Africa
• Inbound Contact Centre Services
• Outbound Contact Centre Services
• Leaders in Affinity Based Marketing Campaigns
• Become a Contact Centre Agent
• Contact JT Call Centre JT Call Centre is a leading outsourced call centre in South Africa and the number one choice for affinity-based campaigns JT Call Centre is an Approved Financial Services Provider; FSP No 38691